Bev Robson

I'm a mum to two beautiful girls and a pooch, who are my world. And in my spare time a respiratory nurse specialist!!

[Bev Robson @beeshi]

@MRMIKEYGRAHAM Very much the opposite!! I was there Saturday, and when you came out the crowd went wild. You were amazing!! Thank you for using all your inner strength to join the boyz. You were fabulous!

[Bev Robson @beeshi]

@support_he35285 🤣🤣🤣

[Bev Robson @beeshi]

@LiveNationUK @TicketmasterUK someone somewhere needs to sort out significant customer services issues we are having!!! Waiting days for a reply, to be told live trust contribution are the event organiser for harry styles at Wembley. And to contact for a ticket exchange!!!

[Bev Robson @beeshi]

@Butlins what is the latest time you can check in on half term break at Skegness? I’m planning on booking but wouldn’t arrive until 8.30pm as working 😞😞

[Bev Robson @beeshi]

@LookfantasticCS @lookfantastic I can’t message you as it won’t let me!

[Bev Robson @beeshi]

Anyone have issues cancelling @lookfantastic beautybox? I’m being fobbed off by a rude customer service agent telling me this is will know through an email that I have never received!!

[Bev Robson @beeshi]

@TicketmasterCS That’s not really helpful when I need to know if am £230 out of pocket and need to purchase more tickets!!! As they were a gift!

[Bev Robson @beeshi]

@TicketmasterCS I have purchased kylie tickets via the Spotify pre sale link email I have received. But I’ve not received any confirmation email and it does not show in my events. Can you help? I made the purchase just after 10am and I am now worried where my money has gone!

[Bev Robson @beeshi]

@ABTAtravel they are replying back but denying any issues and will not assist me. It surely can not be within guidelines to send travellers to a hotel with no running water?

[Bev Robson @beeshi]

@ABTAtravel I have a booking with @TUIUK the hotel has issues with water. They had none at all for almost week last week!! They sold me this holiday whilst these issues were ongoing. They will not budge on changing accommodation. Where do I stand? Running water is a must!!!

[Bev Robson @beeshi]

@ABTAtravel @TUIUK they are replying back but denying any issues and will not assist me. It surely can not be within guidelines to send travellers to a hotel with no running water?

[Bev Robson @beeshi]

@AdmiralUK No thanks. After the conversations this morning we are changing providers! It was appalling! And I hope as we are told conversations are recorded the calls are listened to. We were actually told to cancel and take out a new policy! As if it was too much work for your staff!

[Bev Robson @beeshi]

@AdmiralUK absolutely appalling customer service this morning on the telephone!!! Two staff who can NOT understand what we are asking for!!! Change car details, change to fully comp and increase voluntary excess on a current policy!!!

[Bev Robson @beeshi]

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[Bev Robson @beeshi]

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[Bev Robson @beeshi]

@SkyHelpTeam We are awaiting someone from management to contact us, so unless you can expedite that then there is nothing you can help with! Our sky glass tv is faulty and for some reason no one seems to want to accept this or act with our contract YOU sent to repair or replace!

[Bev Robson @beeshi]

Anyone help?Currently have sky glass, 3 month old. Tv not connecting to internet, puck upstairs works fine, contract states 24 month warranty, fighting with @SkyHelpTeam despite @CitizensAdvice regarding consumer rights act. Sky in breech of contract. How do I proceed?

[Bev Robson @beeshi]

@CitizensAdvice I have already had advice on consumer rights act, can they help us proceed with legal action? Sky are in breech of contract and acting outside of the consumer rights act.

[Bev Robson @beeshi]

@SkyHelpTeam No thanks, I have already been told your social media team have limited access and limited action on the accounts so no point! We are waiting for a manager to contact us, saying that we have been waiting 4 days! All going against you for our legal action!

[Bev Robson @beeshi]

@SkyHelpTeam I won’t be discussing further until I have spoken with citizens advice as I have advised above.

[Bev Robson @beeshi]

@SkyHelpTeam really starting to get naffed now!!!! There is nothing wrong with my internet. I have however rebooted router and turned tv off and on again and still got issues!!!