This is what banking with @bankwithsmile (part of the @cooperstivebank) is like in 2023:
Paid in a cheque for over £1,200 over 2 months ago.
Smile say they have 'lost' the cheque.
Meanwhile my mum's bank @AskNationwide have confirmed the money was sent to a Coop account.
Can I get anyone at Smile to open an investigation? Has anyone replied to my messages? No.
How does this even happen in the UK banking system?
An apology is not enough anymore.
We had lots of fun today when the Easter Bunny visited. Huge thanks to our fabulous @churchfieldspta for organising and also @waitrose in South Woodford for kindly donating some Easter eggs for our children. Happy holidays everyone......
@RoyalMail can you let me know when we are likely to receive post? I live in IG8 and myself and my neighbours have not received anything since 19th Dec. Obviously we understand that there are issues surrounding covid and illness but 2 weeks with no post seems rather extreme.
@CadburyUK 3 of your lovely (and expensive) ‘chocolate and hidden stickers’ advent calendars for my children. Open day one and there was no chocolate #AdventCalendar#wheresthecurlywurly
Worth a read... My week hasn’t been nearly this bad, thank goodness, but I absolutely recognise the feeling of exhaustion. I am so grateful for the courage of our staff who make it all possible, and bring normality to kids in the face of uncertainty. 💚 https://t.co/gfC9Nc5VzB
@nextofficial I bought 3 pairs of these shorts for my children this summer. I usually highly rate the quality of your children clothes but the material on these shorts are dreadful. One day of wear and they are bobbling.
Don’t click the ‘inside #CarolineFlack ‘s flat’ story. Not even to bring it on here to batter it. Do. Not. Click. It. It’s a grotesque violation of her family’s grieving process. The kind of ‘journalism’ that ruins lives.