Ben Green

Fuck normal.

[Ben Green @BEN_GR33N]

@NespressoUK according to your phone lines you’re open until 6am - why is nobody answering the phone and why can I not get any support on a missing order?

[Ben Green @BEN_GR33N]

@g__j What about those of us (20% by your numbers) who do long journeys on consecutive days - Drive Pack would be a perfect addition for my, and many others usage - will you be offering this package again or am I best leaving for the cheaper options at EON or ScottishPower?

[Ben Green @BEN_GR33N]

@agile_phil Understood, but as a customer who will be financially impacted by the changes my preference would be; change to Drive pack to limit my increase in cost if I cant do this prior to end of Jan then @ScottishPower tariff at 9p/kWh is the next best. Why would I not just swap now?

[Ben Green @BEN_GR33N]

@agile_phil @OctopusEnergy why is Octopus Drive Pack suspiciously oversubscribed right at the point you change your T&Cs to cost those who need it most more?

[Ben Green @BEN_GR33N]

@agile_phil Whe will the Octopus Intelligent Drive Pack return and at what cost per month?

[Ben Green @BEN_GR33N]

@sarah_go_green When will the Drive Pack be available to join again?

[Ben Green @BEN_GR33N]

@morrellski @agile_phil @Rob_Quads @sarah_go_green @OctopusEnergy I cant understand why I am unable to access drive pack - it would mitigate any ambiguity and solve the issue of gaming the system that they claim - but its “over subscribed” which translates to stopped because its saving customers money.

[Ben Green @BEN_GR33N]

@agile_phil @DaveLunt97 To be clear, I’m not particularly against paying a fixed £30/month instead of a fluctuating IOG bill of between £16-35/month - it may cost me £30-50/year more but the way this has been rolled out and explained is deceptive. I haven’t even received comms about this directly!

[Ben Green @BEN_GR33N]

@agile_phil @DaveLunt97 Agree with the other 2 customers here as I will also be affected by this (I suspect anyone that one a reasonably long journeys back to back will as well). What is the difference between intelligent go and standard go? You have to drop IOG in favour of Drive Pack surely?

[Ben Green @BEN_GR33N]

@Argos_Online Fair would have been stating this at the point of sale, holding onto in excess of £430 for nearly 7 days before cancelling under a T&C clause that no one will have read it blatantly not fair.

[Ben Green @BEN_GR33N]

@ArgosHelpers @Argos_Online whereabouts does it mention this on your website at the point of sale? Why do you think its acceptable to hold my money for nearly a week before cancelling it?

[Ben Green @BEN_GR33N]

@Argos_Online Lets take it DMs so we can hide behind our T&Cs. 2 items is classed as bulk ordering according to @ArgosHelpers @Argos_Online

[Ben Green @BEN_GR33N]

@pizzahutuk If I’m paying £1.99 for delivery, why does the product have to cost more as well?

[Ben Green @BEN_GR33N]

@AmazonHelp what is the purpose of your subscribe and save service? Only 50% of the items arrive on tike without some kind of delay, despite appearing to be in stock? Does it come as a surprise to you each month that a subscription needs to be fulfilled?

[Ben Green @BEN_GR33N]

back to the studio and off goes @SkySportsF1. We don’t pay a small fortune for this shit!

[Ben Green @BEN_GR33N]

@EE after nearly 20 years (originally Orange) I’ve requested my PAC code. 2.2mbps download is not acceptable, but your technical support say there are no issues. @ThreeUK provides 100mbps and @O2 providing 60mbps at the same address. Retentions made no effort to keep me either.

[Ben Green @BEN_GR33N]

@KFC_UKI_Help @KFC_UKI how can it be possible that 8 cars in the drive through all need to wait in the car park for their orders? Surely by coincidence you must have at least 1 persons order ready?

[Ben Green @BEN_GR33N]

@TeamYouTube @JimmyBroadbent Guilty until proven innocent…

[Ben Green @BEN_GR33N]

@SkyNews @jreynoldsMP Incredible situation, people have largely managed through food inflation, energy price rises etc, but what people cannot survive through is mortgages and rents going up £500/month. Food and energy will not return to pre-pandemic rates, how does stinging people on housing help?