Core interests: Leadership, Business to Technology, Operational Technology Capabilities, IoT, AI/ML & Progressive Data technologies. Views are very much my own.
On behalf of our Worldwide Airport Ops team, I’d like to send a huge shout out and THANK YOU to our world class @united Sales Team!! They do an incredible job everyday representing us and selling the phenomenal work the people of United do everyday!! #UnitedProud !!
McLaren Racing and @Smartsheet, the enterprise platform for dynamic work, today announced a new partnership that will see Smartsheet become an Official Technology Partner of the McLaren Formula 1 team at the 2021 Brazilian Grand Prix. 👇
We can do 100 degrees but we found out we can do 6 degrees as well. Team is doing a great job getting ready for the customers to get back in the air!! Houston Strong!! @weareunited @rodney20148 @MikeHannaUAL
Taking Agent on Demand from idea to system wide activation was super rewarding these past few months. Best part is seeing the excitement from our Customers and Airport CSRs. #ChangeTheGame#CustomerExperience#CustomerService
Day 6: Our latest innovation is here! Born during Covid, “Agent on Demand” will change Customer Service in the Airports long after we all have the vaccine. No more waiting in line! Better for agents, better for customers! Check out the video 👇#12DaysOfDigital@weareunited
Now @united: Agent on Demand: a frictionless service experience allowing Customers to engage with our frontline airport agents via video to get immediate travel assistance. No more looking for an agent, waiting in a line or downloading an app. https://t.co/p8fEoO3hL9
Today is incredibly difficult. Thank you to our employees for all you’ve done to care for each other & our customers under circumstances we never could have imagined. I'm focused on doing everything possible to bring back our coworkers as soon as we can. #UnitedTogether