benjaminstrong

Runner, traveler, Veteran and UMBC Alum. Team Rubicon volunteer. EPPR member. Interested in the Arctic & emergency management.

[benjaminstrong @benjaminstrong]

It may be time to give up my @AmericanLegion life membership as they spend money to trick veterans into thinking the offsets in the Taking Care of America’s Veteran Act are good. @jahimes I urge you to vote NO on taking future benefits away from Veterans.

[benjaminstrong @benjaminstrong]

@AmericanAir just sent you a DM regarding a faux pas bag not checked to my final destination. Help me Obi Wan, you’re my only hope!

[benjaminstrong @benjaminstrong]

Horribly disappointed by @AveloAir and their “no agents available” at airports they service. Shame on me for forgetting “you get what you pay for” / flight was cancelled and the only way to get help is on the phone, with a 3+ hour hold time

[benjaminstrong @benjaminstrong]

@nationalcares hello, just rented a car for a 1 way to CT, on the road and the return airport is incorrect.

[benjaminstrong @benjaminstrong]

@AveloAir what the heck? Flight cancelled and no reps in Myrtle Beach. Flights booked through the rest of the week. Perhaps some help please?

[benjaminstrong @benjaminstrong]

@AveloAir flight 1192 was cancelled today. What now?

[benjaminstrong @benjaminstrong]

@CentreHelp697 OMG your customer service model was impressive! Even though I didn’t choose the solution your rep suggested (again, my choice) I know it would have been resolved. I’m a million miler on a large carrier, and YOUR customer service just blew the big airlines out of the water! Thanks

[benjaminstrong @benjaminstrong]

@AveloAir I have an existing reservation, checked in but my Trusted Traveler # is incorrect. Can I DM record locator number & is it possible to update? ✈️

[benjaminstrong @benjaminstrong]

@AmericanAir Your customer service rep, Anushka, at the T3 LHR Admirals Club was so lovely, wishing me a belated happy birthday as I checked in today! Please pass along my thanks and put in a good word with her boss! It was unexpected and incredibly nice 😊

[benjaminstrong @benjaminstrong]

OH on @Morning_Joe “George Santos thought of himself as a Kardashian when in fact he’s more of an Anna Delvey”

[benjaminstrong @benjaminstrong]

Thank you @MarywoodU & @SisPrez for a fantastic Family & Alumni weekend despite the bad weather. We are elated to see our son thrive while I got to play tourist & meet Maxis! 💚💛 #pacerpride

[benjaminstrong @benjaminstrong]

Move in day at @MarywoodU and I ran into @SisPrez! So excited for what is in store for my son!!!

[benjaminstrong @benjaminstrong]

@VirginExpGifts Thanks, you’ll need to follow me so I can DM you. Thank you

[benjaminstrong @benjaminstrong]

@VirginExpGifts I’m trying to confirm date & time of a claimed voucher but your site is unresponsive

[benjaminstrong @benjaminstrong]

@AugensteinWTOP Thank you for sharing your journey with us! #beatcancer

[benjaminstrong @benjaminstrong]

Special thanks to @SisPrez & @MarywoodU for an amazing orientation. As a parent I know my student made the right choice! 🐴💚💛

[benjaminstrong @benjaminstrong]

@SisPrez Thank you Sister Mary and the @MarywoodU team for hosting an amazing orientation! 🐴 💚💛

[benjaminstrong @benjaminstrong]

@AmericanAir FYI, gate agent James Mandaki (hope I spelled it right) at LAS working flight 1927 today went above and beyond today coordinating seats. Please pass along our sincere thanks.

[benjaminstrong @benjaminstrong]

@AugensteinWTOP @united It look our family 10 hours to get from Bradley to Charlotte on Monday, normally a 2 hour flight! (On American)

[benjaminstrong @benjaminstrong]

The lack of any communications or assistance from @AmericanAir staff is disappointing. I appreciate there was a significant weather event, but surge in staff to help people when they are most stressed and vulnerable. #customerservice