Ben Ryan Lanigan

[Ben Ryan Lanigan @Benlanigan]

@British_Airways You’re a fucking joke. Stop blaming the pilots and blame your budget CEO who’s trying to turn our national flag carrier into Ryan Air. You’re a disgrace and should have Your name removed, you’re not worthy to carry the national name

[Ben Ryan Lanigan @Benlanigan]

@GerardMcDaid @robboconnor Not a spear tackle

[Ben Ryan Lanigan @Benlanigan]

@British_Airways My experience and my 1.5 hour wait here in Toronto would suggest otherwise. I have never experienced priority. Can you share the process by which this works?

[Ben Ryan Lanigan @Benlanigan]

@British_Airways can you help me to understand what priority baggage means? I’ve flown over 500 flights with you and my bag is always almost last. What’s the point in the perk?

[Ben Ryan Lanigan @Benlanigan]

@uber any reason why the other ride apps can pick up at the international terminal in Toronto but you want me to walk 1.5 miles to get an Uber? App deleted

[Ben Ryan Lanigan @Benlanigan]

Is there any reason that @RoryBest2 is dressed as @HarryHill for the rugby commentary on ITV?

[Ben Ryan Lanigan @Benlanigan]

@dimbleby_jd Fantastic to meet you today very much enjoyed our conversation. Sorry I didn’t get to say goodbye I was in ‘Heathrow Mode’. Hope you have a nice rest of the day

[Ben Ryan Lanigan @Benlanigan]

@British_Airways after 1 hour 14 minutes on hold your system but the phone down on me. I was prepared to wait the time but FFS!!! Same old BA #customerlast

[Ben Ryan Lanigan @Benlanigan]

@BTMurrayfield WTF is going on with the 1 hour wait for a beer? It’s like you’ve never hosted an event before. Half capacity and 4 times the wait?

[Portsmouth Sport @portsmouthsport]

Already, @CancerRugby have smashed through the £30,000 'The Final Trek' fundraising target - now the hope is donations keep coming with gruelling London to Portsmouth walk still weeks away @Portsmouth_RFC @US_RFC @havantrfc https://t.co/MiOZBNV2dQ

[Ben Ryan Lanigan @Benlanigan]

@portsmouthsport @CancerRugby @Portsmouth_RFC @US_RFC @havantrfc Awesome effort. Also@who’s that good looking bearded guy in the background

[Ben Ryan Lanigan @Benlanigan]

@TheRugbyPaper I think it’s fine

[Ben Ryan Lanigan @Benlanigan]

@CoopSouthern Emsworth store. Is it really acceptable to treat NHS front line workers after a 12 hour shift like that? Shouting at them and embarrassing them because they tried to buy more than 2 bottles of wine? No signs to it wasn’t allowed then that. Disgusting attitude

[Ben Ryan Lanigan @Benlanigan]

@virginmedia I joined today on 500mbs. I’m getting 3mbs selfhelp done, reset done. I call. All centres closed. I work in a outsourced services industry. We’re all working remotely why not you guys?

[Ben Ryan Lanigan @Benlanigan]

@GreenpeaceUK @Barclays

[Ben Ryan Lanigan @Benlanigan]

@GrosvenorCasino rude staff openly admitting to gaming clients and that they would close games that clients could win. Only opening those that they could ‘control’

[Ben Ryan Lanigan @Benlanigan]

@GrosvenorCasino Interesting to be told in your Soton venue tonight that we don’t care what the cust want to play, we are closing this table with 10’s of people playing and waiting because it doesn’t make enough. Surely If you have it and people want to play you should support?

[Ben Ryan Lanigan @Benlanigan]

@casino

[Ben Ryan Lanigan @Benlanigan]

@British_Airways You didn’t help you took 3 hours to respond to my DM and then your answer was bullshit

[Ben Ryan Lanigan @Benlanigan]

@British_Airways - WTF? Help!!!!

[Ben Ryan Lanigan @Benlanigan]

@Flight_Refunds @britishairways BA have told me I have to give up my right to recourse or they will not try to help me

[Ben Ryan Lanigan @Benlanigan]

@britishairways 9 hour delay to my flight means I miss the RWC final can you help me?

[Ben Ryan Lanigan @Benlanigan]

@British_Airways you have cancelled my honeymoon and then due to a 15 hour delay my dream of watching a World Cup final all in 3 months. Your staff have been rude and dismissive. Why do I fly with you? Why does anyone? #customerlast