Chair, there is nothing to be proud of here. Your own institutional policies encourage Anonymous reporting of complaints and your leadership is questioning why complaints are anonymous? The more you making fun of this situation, the more you are amplifying your incompetence.
Research shows that Malawi has the highest number of people living in extreme poverty. What saddens me most is that the primary causes of this are poor leadership (governance) and corruption, yet we appear not to be making any strides toward correcting this. I weep for Malawi.