Russel Lee

Owner of Bent Screw Productions, LLC selling photos, buttons, and, well, whatever I feel like.

[Russel Lee @BentScrewProd]

Howdy @Ford. I paid for map updates for my truck. I get an email notifying me that the next update is available. I try it and get a message to call support. Your "Support Line" says take it to a dealer. Truck's not the issue, your website's broken. #ANGRY #BADSERVICE

[Russel Lee @BentScrewProd]

Hey, @OlameterC, should I contact your attorney, or you, about the damage your person did to my landscaping? The state may give you utility access, but I am positive they do not give Carte Blanche on property damage.

[Russel Lee @BentScrewProd]

@AmazonHelp That helped a ton! Thank you

[Russel Lee @BentScrewProd]

Wow! @AmazonHelp you make it damn near impossible to get help on an alexa if it was bought from @WOOT

[Russel Lee @BentScrewProd]

@AmazonHelp My wife's echo show 5 2nd generation, bought in May had the screen die. I cannot find any way to get warranty help on it

[Russel Lee @BentScrewProd]

@CBSLA Guess they over cooked the donuts

[Russel Lee @BentScrewProd]

@Marshall9News Snack bar

[Russel Lee @BentScrewProd]

@AmazonHelp Maybe tomorrow. I am out of energy from trying to deal with your convoluted support. This is the 4th method I have tried tonight, just to be sent to number 5. Full on D- for support Amazon

[Russel Lee @BentScrewProd]

Thanks @AmazonHelp trying to get help on alexa, and your folks lie to me so I would have to start all over. Chat ended when they said it wouldn't.

[Russel Lee @BentScrewProd]

@AmazonHelp All that did was take me into amazon. So what you are saying is I get to start all over again🤬🤬🤬🤬����

[Russel Lee @BentScrewProd]

@AmazonHelp Multiple times. Removed and reinstalled. Always get this error eventhough we go through all the setup steps

[Russel Lee @BentScrewProd]

@AmazonHelp Actually I just tried to manually add a contact and it just sits there with the 3 dots going continuously it never owing continuously it never finishes

[Russel Lee @BentScrewProd]

@AmazonHelp The app updated on my wife's phone and kindle fire. We get an error every time we try to import her contacts on her phone. She can no longer contact her 85 year old mother who has an Amazon device.

[Russel Lee @BentScrewProd]

@SteveStaeger So sorry for your loss

[Russel Lee @BentScrewProd]

@CBSDenver She did not, nobody does. 😓

[Russel Lee @BentScrewProd]

@DutraWeather So sorry for your loss.

[Russel Lee @BentScrewProd]

Hey @ChipotleTweets I get being all planet friendly and recycling, but giving out used tortillas, not cool #fail

[Russel Lee @BentScrewProd]

@SteveStaeger Dude, you need to change your diet🤣

[Russel Lee @BentScrewProd]

@OddNMacabre Wait my turn. Dude needs coffee too.

[Russel Lee @BentScrewProd]

@VZWSupport Hmmm, did you even read what I wrote, or is this just a machine response now?

[Russel Lee @BentScrewProd]

Hey @Verizon great customer service hanging up on a looong time customer when they are frustrated at trying to do something on your site.