alice

[alice @beplatform]

Mean. 19.10

[alice @beplatform]

@Oxford_Tube 18.10 did not come and next one is really late. I have been waiting at queen street since 18.50 or earlier. This is poor

[alice @beplatform]

@Oxford_Tube 19.10 did not come (queen st) and the next one is late. I have been here since 18.50 at least. Fares have increased but reliability seems to have dropped

[alice @beplatform]

Hi, day 2 does not appear to open ? https://t.co/a3fuZMkO6d #recipes #sainsburysmagazine

[alice @beplatform]

And I’ve been standing at bus stop since 2200 so I definitely didn’t miss it

[alice @beplatform]

⁦@Oxford_Tube⁩ the 2218did not turn up and the next one is 23.22! It’s so out of order - peeps are relying on you

[alice @beplatform]

@TfL overground mildmay line has issues - so far 3 trains have been cancelled due to overcrowding- of course there is overcrowding if you can train after train successively! Sort it out! I’ve been here at least 0.5hr in poring RAIN!

[alice @beplatform]

@newlookfashion An example of poor customer service, 2 hours to chat to an agent and you have to type something every 5 mins to keep chat open - for 2 hours! Poor customer service (if you could call this service)

[alice @beplatform]

18.34 just arrived - thank you

[alice @beplatform]

@Oxford_Tube is the 18.34 from speedwell st to london running please ? As it’s not showing on the bus screen? I’ve been here since 18.05 (there was no 18.14 either) thanks

[alice @beplatform]

From speedwell st to London

[alice @beplatform]

At

@Oxford_Tube hi was the 18.14 to London cancelled today as I have been standing. At the stop since 18.02 and the bus suddenly disappeared from the bus screen count down ?

[alice @beplatform]

@hive I upgraded to the beta version of the app it’s unclear where schedule is. new layout is SUPER ANNOYING whereas before you can see schedule for the whole day at a glance now it’s a scrollbar and annoying sliders to adjust temp and time, pls go back to the old layout!

[alice @beplatform]

@hive please can you share details of how to schedule heating - as the latest upgrade has move functionality/layout around so I am having to learn again. Ps . Consider not revising layout Unless a new layout makes it easier to navigate - it’s just annoying otherwise

[alice @beplatform]

@OxfordBusCo hi, I see new fares have been advised: https://t.co/1vTlm0mMG1. However, there is no mention of whether smartzone extra fares are impacted? Thanks

[alice @beplatform]

@my_prsnt hi the app is not sending me the OTP to reset account - I have tried several times - pls can you help? Thanks

[alice @beplatform]

@STN_Airport hi, thanks for the wooden benches with charging points located in departures. Unfortunately I tried to charge my phone at 6 different benches - where all the USB Charing sockets were broken (even those that that lit) - please consider replacing the points

[alice @beplatform]

@LondonHeritageQ morning, the advent calendar for today has been miss-linked as the Spa one does not take you to the comp page. There was another miss linked page for the bus tour comp, on the 8 Dec (I think). Please kindly fix and let me know? Best wishes and thanks

[alice @beplatform]

@O2 hi o2 priority is kindly gifting a £3 M&S gift card via PRNST app but since yesterday code is not recognised? PRNST seems to offer m&s Christmas sandwich instead, but I prefer gift card -help pls? Thank you