Bern Elliot

Interests: Artificial Intelligence, natural language processing, and customer service. Gartner analyst, opinions and ideas here are my own.

[Bern Elliot @BernElliot]

Best wishes for 2019.

[Bern Elliot @BernElliot]

Mistreatment of customers increasing- USAir #USAirways #americanairlines. Holding over 60 mins, still waiting. 2d egregious <1 wk.

[Bern Elliot @BernElliot]

@DaveMichels @jeffiel @rowantrollope @andyabramson - 2014 Cool Vendors in UC - Acano Nectar Voxer Zoom; complete list http://t.co/NdU3vrYpyi

[Bern Elliot @BernElliot]

Listening to @akaleem (Lync CTO) talk about his history moving to Lync while at SwissBank at a breakout. #LyncConf14

[Bern Elliot @BernElliot]

Listening to @akaleem (Lync CTO) talk about his history moving to Lync while at SwissBank.

[Bern Elliot @BernElliot]

Great to be back in town w @SM_Elliot not too far away.

[Bern Elliot @BernElliot]

Off to Gartner Brazil #GartnerSym . @JSussin - I'll look for #AnalystFashons

[Bern Elliot @BernElliot]

Thanks to @preset for the help on Tweetdeck match syntax #twitter

[Bern Elliot @BernElliot]

@dianemyers @DaveMichels #CSummit - we'd seen that as well. And there are an equal number of Cisco folks.

[Bern Elliot @BernElliot]

I've heard several speakers say "You haven't heard anything yet", and i agree. Been here 24 hours so far, and haven't yet. #UCsummit

[Bern Elliot @BernElliot]

-“Hardware Matters for a great experience” “of course software matters most” @djrosen2 #csummit

[Bern Elliot @BernElliot]

@ulander telling us that workplace environment is changing. #csummit #isthisnews

[Bern Elliot @BernElliot]

@JSussin - Expect #analystfashion from #gartnersym Brazil next month and sooner from #CSummit Cisco Analyst Summit @CiscoCollab

[Bern Elliot @BernElliot]

@JSussin Lovin the #analystfashion series, gotta extend to other #gartnersym

[Bern Elliot @BernElliot]

Liked the "Future of Work" visit last week #attanalystsummit

[Bern Elliot @BernElliot]

Pretty much cleared my desk of projects - woo-hoo! Open to ideas for what's next in UCC. Got some of my own. #ucoms

[Bern Elliot @BernElliot]

Unified Communications Magic Quadrant report for 2013 is publicaly available at: http://t.co/peeVcCwNxB

[Bern Elliot @BernElliot]

Finally finished draft of Symposium Orlando UCC Scenario pitch.

[Bern Elliot @BernElliot]

Too funny - #glasshole http://t.co/1iurgCJCGH

[Bern Elliot @BernElliot]

Interesting site about Lync related suggestions, ideas and wish-list. http://t.co/oORSoK2HGB #lync #ucoms