Better Body Space

Sports and Remedial Massage Therapist based in South West London. Also a Group Fitness Instructor and owner of @betterbabyspace

[Better Body Space @betterbodyspace]

@O2 your customer service is the most appalling service I’ve ever dealt with. 2 months of waiting for fraud to be cleared from my account and a different set of lies every time I call - plus a 45 min waiting time to hear said pack of lies

[Better Body Space @betterbodyspace]

@O2 I think I’ve been scammed by someone pretending to work for o2. I’ve been on hold to your customer service line for over an hour and no one is and answering. How can I speak to you about this urgently?

[Better Body Space @betterbodyspace]

@resolvercouk your website is saying my email address is invalid but it isn’t - I’ve never had an issue before. Please can you advise?

[Better Body Space @betterbodyspace]

@HMRCcustomers Thanks. How long should I leave it before checking in with you again?

[Better Body Space @betterbodyspace]

@HMRCcustomers how do we contact you to discuss overpayments when your helpline is on holiday for three months and your online chat also appears to be on sabbatical? Thanks

[Better Body Space @betterbodyspace]

@HMRCcustomers It’s dated 9 June but only received it this week. Says that the SLC has advised I’d already paid back my loan so my self assess acc would be credited with the overpayment

[Better Body Space @betterbodyspace]

@HMRCcustomers There doesn’t seem to be yet. I was just sent a letter confirming it so am going off that

[Better Body Space @betterbodyspace]

@HMRCcustomers I went to the tax refund section but student loan overpayment wasn’t an option to select

[Better Body Space @betterbodyspace]

@HMRCcustomers My student loan overpayment has been credited to my HMRC account but I’m no longer self employed so can I get it refunded to my bank instead?

[Better Body Space @betterbodyspace]

@HMRCcustomers No it said no one was available. Tried twice

[Better Body Space @betterbodyspace]

@HMRCcustomers Thanks for quick reply. I tried the chat function and it didn’t help. Is there something else? In relation to student loan overpayment

[Better Body Space @betterbodyspace]

@nikeservice hi, I can't work out how to connect to any music other than my own Apple music. Can you advise how I connect to Spotify or your suggested playlists? Thanks in advance

[Better Body Space @betterbodyspace]

@aquakyotolondon do you have an email address? There doesn't seem to be one on your website

[Better Body Space @betterbodyspace]

@wagamama_uk I've been on hold for over 15 mins to your Sutton branch and need to speak to them before they process my Deliveroo order to inform them I have an allergy. Does anyone work there??

[Better Body Space @betterbodyspace]

@NikeService hi, the suggested playlists won't play on my Nike Run Club app. It will only play my Apple music and if I sync to Spotify it doesn't load the suggested playlist - just my own playlists.

[Better Body Space @betterbodyspace]

@GWRHelp Thanks. Although that link doesn't work - 404 error

[Better Body Space @betterbodyspace]

@GWRHelp I have an advance single ticket travelling from London to Swindon tomorrow which I legally cannot use yet you're not offering refunds. I'd have to pay £10 to change the date but I don't know when London will be out of tier 4 and allowed to travel. Please advise

[Better Body Space @betterbodyspace]

@RoyalMailHelp I posted a parcel using guaranteed next day delivery 9 days ago and it still hasn’t arrived. It was urgent paperwork and I can’t track it down. Your automated phone service isn’t helping

[Better Body Space @betterbodyspace]

@WestJet I've emailed and not had a reply. I've been offered vouchers instead of a refund and they need to be used by February. Is this correct as that doesn't seem a reasonable amount of time to use them?

[Better Body Space @betterbodyspace]

@SW_Help when will trains start running again from Clapham Junction to Worcester Park? They're all being cancelled one by one