@CordyWales Thanks for your message. I’m so sorry for the frustration and inconvenience you’re experiencing, especially while you are on holiday. Claims are handled by our third party claims team who can be contacted via 0333 234 1050, kind regards, Chris @ BeWiser Insurance
@ASL0205 Hi, We are not currently experiencing any issues with our live chat system. We apologise that we were experiencing a high volume of chats yesterday but please try again today should you still need to contact us.
Kind regards, Michelle @ BeWiser Insurance
Please be aware of fake accounts. We will only contact customers from @BeWiser on X in response to queries or complaints. We will never ask for bank details or request personal info via third‑party sites. For support, message @BeWiser or visit https://t.co/ZcYeclqXn0
We will be observing the national 2 minutes silence today at 11am, if you’re on the line at that time we’ll make you aware of this, the line will go silent but please hold whilst we pay our respects. #WeWillRememberThem
@manojranaweera Thanks for your message. I can see you have spoken to our live chat team and are in the process of sending in a document to resolve the outstanding query. If you need any further support please reach out to our live chat team who will be happy to help. Kind regards, BeWiser
@lfc1975_u Hi, Thank you for your message. If you would like to join a live chat with ourselves then you are able to request a copy of the transcript for your records. Our team will be happy to help.
https://t.co/ZcYeclqXn0
Kind regards,
The Social Media Team
@lfc1975_u Hi, Thank you for your message. If you would like to join a live chat with ourselves then you are able to request a copy of the transcript for your records. Our team will be happy to help.
https://t.co/ZcYeclqXn0
Kind regards,
The Social Media Team
@TanyalouiseG Hi, thanks for reaching out. I'm sorry you felt the charge to change to a private place was unreasonable. Some underwriters charge to charge to change information on a policy. If you wish to discuss this further, please reach out to our team via https://t.co/ZcYeclqXn0
@a_b245 Hi, thanks for your message. Please reach out to a member of our live chat team who will be able to send a copy of your documents via email. They can be contacted via https://t.co/ZcYeclqXn0 Once on the page select the policy type, kind regards, Chris @ BeWiser Insurance
@BeckySt09776461 Thanks for reaching out. If you have registered for the customer portal you can make changes to your policy via this. I'm sorry you weren't able to access our live chat team. This could be due to being overseas. You could try again via an incognito browser. Thanks BeWiser
@jonny_ftc Hi, thanks for your message. Providing the car is roadworthy with a valid MOT you are covered to drive the vehicle pending the recall work being completed. Kind regards, Chris @ BeWiser Insurance
@jpatseymourjohn Hi, We are currently experiencing technical difficulties with our website which is why you are unable to access your online account. I do apologise for any inconvenience caused. However our telephone lines are still in operation.
Kind regards,
Michelle @ The Social Media Team
@SpicyB9 I'm sorry to hear about the increase in your annual cost due to a small move. We work with insurers to calculate the cost based on the new information, which can cause the price to change and the detailed breakdown is not provided to us from them. Regards, The Social Media Team