bec

[bec @bex25800]

@GWRHelp @nationalrailenq @RailOmbudsman Yes I will make a formal complaint then to the Rail Ombudsman your service is abysmal I’ve spent £259 on tickets this month and no one has ever even checked my ticket, 3 x delay repays and now a price increase of 100%+

[bec @bex25800]

@nationalrailenq @GWRHelp PLEAS can someone answer me why travelling from Stroud to London Paddington is £65 on the 22nd September - 7 weeks in advance and NO affordable fares? All your prices have increased by 100% + and no one is accountable.

[bec @bex25800]

@GWRHelp @nationalrailenq @RailOmbudsman I get that but you haven’t got a single ticket available at £11 for the entire year. Therefore you are lying and it is a price increase so I need someone to be held accountable - I’ve been travelling this route for years I know

[bec @bex25800]

@GWRHelp @nationalrailenq I’m sorry but £35 isn’t CHEAP it was £11 a single with a railcard if you booked in an advance, please explain why a return on the 17th OCOTBER is £74? @RailOmbudsman PLEASE investigate.

[bec @bex25800]

@GWRHelp @nationalrailenq It’s been 2 weeks I need an update.

[bec @bex25800]

@GWRHelp @nationalrailenq I don’t understand how it can be difficult they need to add the advance fare discount on this route as they clearly haven’t

[bec @bex25800]

@GWRHelp @nationalrailenq Where is the update please I need to book my trains!!!!!!

[bec @bex25800]

@GWRHelp @RailOmbudsman can you also explain why it’s cheaper for me to get fined for not having a ticket (£100) than it is to buy a return to London from Stroud next Wednesday using advance tickets?

[bec @bex25800]

@nationalrailenq @GWRHelp @RailOmbudsman please investigate the fact GWR have increased all fares on Stroud - London Paddington routes by over 100% making it unaffordable for commuters; even booking weeks in advance it’s disgusting.

[bec @bex25800]

@GWRHelp @nationalrailenq ONCE AGAIN can someone please tell me why prices have increased 120% on commuter trains Stroud to London Paddington for ALL of September? Last time this happened it was a mistake and you reduced them again - it is an absolute joke!!!

[bec @bex25800]

@nationalrailenq @GWRHelp Also only the 5am one is £11 which previously it was always the 6.30,7.30 and 8.30 one too so please explain that as it isn’t “demand” as they’ve only just been released and is the same on the way back!

[bec @bex25800]

@nationalrailenq @GWRHelp It’s £25 one way in any of the normal peak time trains on your website it is normally £11 if you book 12 weeks in advance (with a 26-30 railcard) WHY have the prices doubled?? How do you expect people to afford their commute with 100% hike?

[bec @bex25800]

@GWRHelp @nationalrailenq WHY is booking so far in advance £33 not £22?

[bec @bex25800]

https://t.co/fH9rg61stt this speaks volumes

[GWR @GWRHelp]

@nationalrailenq @bex25800 Hi Bec, advance fares can increase if a service becomes busier. Advance fares are typically offered on quieter services to spread demand. These will still be cheaper than flexible tickets. - Celia

[GWR @GWRHelp]

@nationalrailenq @bex25800 Hi Bec, advance fares can increase if a service becomes busier. Advance fares are typically offered on quieter services to spread demand. These will still be cheaper than flexible tickets. - Celia

[bec @bex25800]

@GWRHelp @nationalrailenq They can’t be “busier” they have just been released and it is across EVERY service that falls under commuter - this happened before but I think someone else has raised that advance fare discount hasn’t been applied yet so maybe that is why? It is really unfair I currently can’t

[bec @bex25800]

@nationalrailenq @GWRHelp Example is 12 weeks in advance booking on the 26th September - would normally be £11 per journey (26-30 railcard) and is now £22 a journey - this is the same for a whole load of dates please explore it

[bec @bex25800]

@GWRHelp @nationalrailenq I will DM you but I rang your office twice. Your first colleague lied to me and said national rail determine ticket prices and your 2nd colleague told me you do determine the price but is blaming “supply and demand”even though this is clearly not the case!

[bec @bex25800]

@nationalrailenq @GWRHelp can someone please tell me why prices have increased 100% on commuter trains Stroud to London Paddington for ALL of June and July Wednesday to Friday?

[Mr. DamnRight 👨🏾‍🔬 @mrdamnright_]

I love Twitter lmaoooo