@OfficeShoes Appalled at the dreadful customer service. I bought my little girls some Birkenstocks for Christmas which are the wrong size. We are abroad for Christmas and not home until Jan 12th when I would like to exchange them for one larger size. I’ve been told I cannot.
Absolute joke. 4 hour delay and no communication at all. Stuck at Folkestone with the most patient 3 kids in the world. Thanks for ruining half term #eurotunnel
So beside myself with @sainsburys at the moment had THE WORST experience with a shop and was promised a full refund by the store manager but every time I call the refunds team they stick me on hold for up to 20 minutes and I still have no refund!!! So outrageous! I’m off to Ocado