Brian Huddleston

Law Librarian at Loyola New Orleans College of Law

[Brian Huddleston @bhuddle]

@FreddyLA7 Loved the Fairhope pics, Mobile is my hometown, but I live in New Orleans now - come to Audubon park for the best Mississippi River views!!!

[Brian Huddleston @bhuddle]

Dear @SearsHomeExpert - the part I need was delivered, I have it, ready for my appt, but customer service can NOT schedule it cuz they show that SAME PART as being on backorder! no one at the 800# can override the system to show I have the part and need it installed-WTF, Sears!?!

[Brian Huddleston @bhuddle]

@saliltripathi @MattWalshBlog Or maybe CFCs didn’t have anything to do with the “ozone hole” in the first place? This chart is from Our World in Data, using NASA’s Ozone Watch numbers, and I overlaid some “milestones” in banning CFCs. This was supposed to the “great example of global cooperation in history”?

[Brian Huddleston @bhuddle]

@TheGookie Update? Rumor is a float hit a tree

[Brian Huddleston @bhuddle]

@dougmaccash @jazzfest https://t.co/m7ManzcXb4 - is a self-help legal publisher - rather try https://t.co/qXDjq6fcZL !

[Brian Huddleston @bhuddle]

@dougmaccash @jazzfest Story is: https://t.co/G5NYna6XpR

[Brian Huddleston @bhuddle]

Cleaning out old emails; found this from @FedExHelp after the debacle of the delivery hell last month: my name is NOT Edgar! You can’t even get a customer’s fucking FIRST NAME correct in a survey email? @FedEx used to be a great company

[Brian Huddleston @bhuddle]

@FedExHelp Almost TWO WEEKS waiting for this package. "On Delivery" six different days in the past ten days.

[Brian Huddleston @bhuddle]

@FedExHelp LIES: Wednesday, Ground Trace department guy says he COULD do a 3-way call, me, him and our local delivery hub; TODAY: a DIFFERENCE Ground Trace department guy says he can NOT do such a three-way call!!!

[Brian Huddleston @bhuddle]

Anyone at @FedExHelp want to go another few rounds of DM to see what the latest glitch is? 3 day since the last tracking update, and still no sign of this package.

[Brian Huddleston @bhuddle]

@FedExHelp Yet again, another poorly-written, zero-content email “update” about my non-delivered package lost in @FedEx limbo. #grammarfail

[Brian Huddleston @bhuddle]

@FedEx @FedExHelp You're one of the biggest shipping companies in the world and have some of the best data/tracking/etc software, but what, thwarted by one lazy driver who didn't scan something in on their return to the distribution center?

[Brian Huddleston @bhuddle]

@FedEx @FedExHelp The 800 call center and Twitter DM script readers don't help, I can recite their apologies verbatim now.

[Brian Huddleston @bhuddle]

What do 1) Santa Claus, 2) the Easter Bunny and 3) @FedExHelp “Trace Agents” have in common? None of them are real!!!

[Brian Huddleston @bhuddle]

@FedEx @FedExHelp You even gave us a "case number" but since we haven't heard from our supposed "Trace Agent" that's not doing any good.

[Brian Huddleston @bhuddle]

@FedEx

@FedExHelp
You even gave us a "case number" but since we haven't heard from our supposed "Trace Agent" that's not doing any good.

[Brian Huddleston @bhuddle]

@FedEx @FedExHelp
9 days since “standard transit” date
5 days - Sun-Thurs - our package was “on FedEx vehicle for delivery”
48+ hours since “delivery option requested”

No notice/no update/no tracking change!!!

[Brian Huddleston @bhuddle]

(I haven't even been AWAKE at 3:49 am in years!)

[Brian Huddleston @bhuddle]

@FedExHelp - Now I KNOW this tracking info is largely fictional; we did NOT make a “delivery option” request at 3:49am Thursday morning - we made that request EARLIER THIS AFTERNOON, but you guys rec-conned it into the history for whatever face-saving reason you have.

[Brian Huddleston @bhuddle]

To 99.9% of the English-speaking world, "final destination location" means my house, the place the package was addressed to. But that's OK, I'm slowly learning @FedEx jargon.

[Brian Huddleston @bhuddle]

@FedExHelp - just got an email, clearly not written by a native English speaker: my package is both “at final destination location” and FedEx is working to get my “delivery completed as soon as possible”!!!???!!!