Ed Grant

CFO at Solgari - Capture Every Customer Conversation for Copilot & AI Agents. Sports Fan - Rugby, Horse Racing, Golf, NFL, NBA

[Solgari @SolgariConverse]

Congratulations to @LincolnCity_FC on their promotion to the @SkyBetChamp for the first time in 65 years!

Since partnering with The Imps last year, it has been incredible to see how this community club has used innovation on and off the field to punch above its weight.

[Telecom Review Europe @TelecomReviewEU]

What if every #customer conversation could think for your business? With @SolgariConverse, they do—captured across every #channel, structured in real time, and transformed into a continuous stream of #intelligence that powers smarter decisions.

https://t.co/elWR6jNj5o

[Henry de Bromhead @HenrydeBromhead]

Thank you for everything Envoi…we are all going to miss you so much.

[Reptracker | Conor McEvoy @reptracker]

Jack Moylan’s goal yesterday to make it five in his last five! 🌟🇮🇪

What a player Moylan is - there is no chance he’s a League One player next season. Surely he comes into the Ireland equation for the Nations League?

[Solgari @SolgariConverse]

Expectations reset last week: not “Can AI do this?” but “Where is AI impacting?” Napster × Solgari makes customer conversations usable in Teams + Dynamics 365. Read here https://t.co/rX8ydoeg1r #AI #CX

[Napster Corp. @napster_corp]

Napster is partnering with @SolgariConverse to deliver a new model for customer engagement.

Together, we’re bringing AI Omniagents into workflows across @MicrosoftTeams, Dynamics 365, and traditional service channels like voice, SMS, and chat.

https://t.co/UR58TBxfT1

[Solgari @SolgariConverse]

Big news.

Solgari is partnering with @napster to bring AI-led video and human service together inside Microsoft Teams and Dynamics 365. AI handles demand, humans step in when empathy matters - all captured in CRM for Copilot.

Read more: https://t.co/GmW9lfvFyV

#AIForCX

[Solgari @SolgariConverse]

How do you deliver consistent customer engagement across 15 countries without adding complexity?

@Intcomex is using Solgari’s Microsoft Teams-native solution - unifying voice, WhatsApp & SMS, enabling real-time translation and scaling fast across LATAM.

https://t.co/7CGNr759Mf

[Solgari @SolgariConverse]

@LincolnCity_FC has transformed supporter communications with Solgari for @Microsoft Teams with all channels in one place, 30% more calls made, 5 hours saved per person each week and no conversations missed.

Watch the story: https://t.co/x7RoFldbJj

#FanEngagement #LCFC

[Glenstal Abbey School @GlenstalSchool]

Parents' Lunch last Sunday for First & Second Year, parents joined us for Mass, presentations, musical performance and a role play before a delicious Sunday Lunch. #GlenstalAbbeySchool

[Glenstal Abbey School @GlenstalSchool]

Delighted to welcome Sam O'Farrell (class of 2024) and Tipperary All Ireland Senior Hurling champion to school with the Liam McCarthy cup 🏆👏 #glenstalabbeyschool

[Solgari @SolgariConverse]

For Hibernia Home Care, phone calls are lifelines.

Partnering with Solgari, they brought reliable communications into @Microsoft Teams.

Results:
<40 second response
Zero missed calls
Full visibility

https://t.co/LVFXD71C3R

#MicrosoftTeams #HomeCare

[Gavin Lynch @GLynchRacing]

Heartbreaking interview.
Jockeys are the bravest sportspeople in the world.
Us punters should never forget that.
💔

[Sky Sports Football @SkyFootball]

Lincoln head coach Michael Skubala praises Enzo Maresca for starting a strong team and 'respecting' the competition 👏

[Solgari @SolgariConverse]

Fan engagement shouldn’t be siloed.

Every voice, message & chat should live in CRM, not scattered across apps.

That’s why Solgari + EngageRM are delivering native omnichannel fan engagement in Microsoft Teams & Dynamics 365.

Read more: https://t.co/pM0zOrQNdf

#FanEngagement

[Solgari @SolgariConverse]

Many organizations run on Microsoft Teams but customer experience stays fragmented.

Solgari + @Microsoft close that gap: omnichannel, AI + CRM sync, native in Teams & D365.

Certified. Marketplace-ready. Live in days.

Read the full partner case study: https://t.co/DHt44fhAvW

[Solgari @SolgariConverse]

🚨 Solgari Hive is live – built for Microsoft partners & sellers and aligned to FY26 MCAPS.

Solgari is:
✅ Built on Azure
✅ Teams & Dynamics 365 app
✅ Transactable on Marketplace
✅ Day 1 Copilot-ready
🔗 https://t.co/HqF4gZ9mio

#SolgariHive #MCAPS #MicrosoftPartners

[Solgari @SolgariConverse]

Proud to power CosmoICT as they scale nationwide for MTN SA - using Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365. Instant deployment, 1,000s of weekly calls & real-time insights built in.

More here 👉 https://t.co/h07ggaS4Xf

#CosmoICT #MTNSA

[Solgari @SolgariConverse]

We’re proud to be the official shirt sponsor of @LincolnCity_FC for the 2025/26 season! A club that leads in fan engagement—powered by Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365.

More here 👉 https://t.co/giqKH9etaH
#FanExperience #LincolnCityFC #Imps

[Microsoft Partner @msPartner]

Ready to build your first AI agents? 🧩🔨

Start your journey now! Explore a comprehensive set of guidance for both IT and end-users
in the Copilot Chat and Agent Starter Kit: https://t.co/28lmTy0UrL