@HM_Passport really disgusted with how my documents were returned to me. I sent them off in a board backed envelope marked "do not bend" and paid extra for them to be returned with "secure delivery", they got folded and put through the letterbox of the building of my flat...
@British_Airways I understand how many people are contacting you right now, but if you simply allowed people to apply for a full refund online (NOT just a voucher) you'd cut that number down massively. You're trying to force people to accept a voucher by not picking up the phone.
@British_Airways My flight was cancelled and I want a refund. No one has picked up the phone in weeks. The phone doesn't even ring, just an automated message and then I'm hung up on. Not even put on hold. I have a legal right to a refund and you're denying it.
@ASOS @ASOS_HeretoHelp @Hermesparcels just got home and once again found that Hermes just never turned up to collect my returns π€·π»ββοΈ
No attempt, No explanation, no nothing. Ridiculous. ASOS & Hermes really don't care about their customers at all apparently π€·π»ββοΈ
@asos @ASOS_HeretoHelp @Hermesparcels Is this an actual joke??? Already 3 days late and then you just dump it in the driveway?? I was home at the time, no delivery attempt was made & even so, we have an enclosed front porch. This is completely unacceptable "service".
@Hermesparcels @ASOS @ASOS_HeretoHelp scheduled a returns pick up for Tuesday, no one showed up. Made an order with next day delivery to arrive on Tuesday, also never showed up. I'm paying for ASOS premier delivery and getting absolutely no service??? Where is my parcel???