Akash Bijwe

Full Stack Developer

[Akash Bijwe @bijweakash]

@jadhav_sha35395 @Uber_India Okay bhai, karta hu install

[Akash Bijwe @bijweakash]

@Uber_India I booked a cab today and distance were 20km & amount shown was 320 and after I booked cab driver called me and said I will have to pay 25rs/km and not what uber is showing.

I saw this trend is happening in Pune and this is 3rd/4th time happened to me.

[Akash Bijwe @bijweakash]

@jadhav_sha35395 @Uber_India Aisa hain to fir App main 500 dikhao.. hum pay karne ke liye ready hain.. par hum black main kisiko paisa nahi dege.

[Akash Bijwe @bijweakash]

@redBus_in @redBus_in So this is what your support is.
I don't see any response since one month now.

[Akash Bijwe @bijweakash]

Hello @redBus_in
Haven't heard from ypu on this since 15+days.

Can you reply here?
https://t.co/jLAmNTLOxn

[Akash Bijwe @bijweakash]

@redBus_in 8.
Hoping @redbus takes this seriously and improves both operator accountability and customer support.

[Akash Bijwe @bijweakash]

@redBus_in ?

[Akash Bijwe @bijweakash]

@redBus_in @redBus_in can you please tell me what action tou took on the bus operator?

[Akash Bijwe @bijweakash]

1.
Extremely disappointed with @redBus_in
I booked bus for my parents, who were traveling due to medical emergency. They reached the boarding point on time, but the bus didn't arrive even 1 hour after the scheduled departure despite bad weather conditions and continuous waiting.

[Akash Bijwe @bijweakash]

@redBus_in @redBus_in ?

[Akash Bijwe @bijweakash]

@hpgasservices My LPG is empty and apl says " Service unavailable" and when I went to the Gas agency it was closed due to Sunday.
What should I do in this case?

[Akash Bijwe @bijweakash]

@hpgasservices My LPG is empty and app says "Service unavailable" and when I visited the Agency the Agency was closed due to Sunday.

What should I do in this case?

[Akash Bijwe @bijweakash]

@redBus_in I still haven’t received any update from @redBus_in on this matter, and it has been over 24 hours. I’d like to know what action has been taken against the operator and how my loss will be addressed.

I’ve also sent multiple DMs, but haven’t received any response there either.

[Akash Bijwe @bijweakash]

@redBus_in @redBus_in the web experience is so bad that I don't even see the booked history.
Anyways I will Dm from the pdf I downloaded earlier.

[Akash Bijwe @bijweakash]

@redBus_in 7.

RedBus handles critical travel bookings. Passengers deserve timely updates, professional operators, and customer support that is actually reachable during emergencies.

[Akash Bijwe @bijweakash]

@redBus_in 6. To make matters worse, the booking doesn't even appear in my booking history, so I'm unable to leave a review for the bus operator.

[Akash Bijwe @bijweakash]

@redBus_in 5.
We then tried contacting RedBus customer support. The IVR system kept redirecting us from one menu to another, and whenever we finally reached the option to speak with an agent, the call got disconnected. This happened 3 times.

[Akash Bijwe @bijweakash]

@redBus_in 4.
When my parents requested an alternative arrangement, the operator didn't listen, disconnected the call, and simply cancelled the booking. No support, no assistance, no professionalism.

[Akash Bijwe @bijweakash]

3.
The departure time was 7:45 PM. Informing passengers about a cancellation 1.5 hours later is completely unacceptable, especially when people are stranded at a bus stop during a thunderstorm and heavy rain.

[Akash Bijwe @bijweakash]

2.
When my parents called the operator, they were told the bus name had changed. After contacting the new operator multiple times, calls went unanswered. Finally, after more than 1.5 hours, they were informed that the bus had been cancelled.