@eurochangeFX@BritTravAwrds How!!! Would never recommend you to anyone. Currently stranded abroad with no access to my money and no support from customer services
Emailed customer support who keep telling me to call the same number that doesn’t connect me to anyone.
Currently stranded with no access to any of my money
Full complaint coming when I return to UK but for now I need someone to help fix the card issue
@eurochangeFX
Traveling using one of your travel money cards and card has totally failed me. Worked on day 1 of my holiday then stopped in all transactions. Plenty of money on the card! Can’t get thru to your US toll free number (automated system doesn’t take you anywhere)
Is not through any choice of ours.
The AA deemed the car as unsafe and unfit to drive. They towed it back. Payless did nothing to get us another car.
Please take some responsibility here and get us a resolution.
We hired the car in good faith
@bookingcom l
We had a case open against booking ref 783144300.
We were given an unsafe car to drive by your supplier Payless. We’ve asked you to look into this to this on our behalf and your response has been shocking
We had no call back from Payless after the AA returned the car to see if we were ok or how to get another car off them
We would like our costs reimbursed for full car hire and for taxi charges incurred.
Please note - easily return of car as you state in your case notes
@TicketmasterCS Please can you advise? Had registered for Taylor Swift , received the email on 5th July confirming next steps. However didn’t get any email yesterday to confirm if on wait list or getting codes.
@RAC_Cover what happened to a 45 min response time?
Been over 1 hour wait on M25 with 3 young kids sitting in the scorching sun and now told it’s another 1 hour response time from now #unacceptable
@VisitAbuDhabi Hi does the Al Hosn app work on international phones?
And do we need to Pre book the PCR tests we do at the airport on arrival
Many thanks
@HomeServeUK 76 yr old vulnerable mum has had no hot water or heating for over 20 hours and no reply from you on when engineer will visit!
Nearly 2 weeks now of issues re her boiler and still not fixed
Do you care about your customers? If so, pls call me back
@TheFCA
@HomeServeHelps@HomeServeUK@TheFCA@BBCWatchdog So once again a complete let down by your incompetent organization
An install date for today had been given. No engineer arrived
Chased it to find no record on your install teams system of manager Tracy calling me on Tuesday to confirm a Friday install date. Shambolic
And once again complete failure by Homeserve.
Planning team call me at 4:30pm to advise the installation agreed for tomorrow now can’t happen as the engineer is over running on his job
Next available date Wed 15th Dec!! Unacceptable. Nearly one month of no boiler!
Still no resolution @HomeServeUK@TheFCA
We approved a new boiler quote on Friday at 17.07 and signed the agreement
Mums boiler packed in Thursday again
No one will come out to it
Installs team not collected the deposit and not in till Monday
So right now we have