Bismay Mishra

[Bismay Mishra @bismay]

@AlaskaAir Had multiple cancellations in my single two day itinerary. Website mentions we are to be placed on the next best option - did not happen, website mentions we can change our flights - cannot change/cancel online. Insanely long wait times even as 75K

[Bismay Mishra @bismay]

@HawaiianAir I just DMed with the requested information

[Bismay Mishra @bismay]

@HawaiianAir I've been trying to call the helpdesk number but I keep waiting for >30 mins and still no ones answers, chat doesn't work either as all agents are busy. I need to understand the waiver policy for out of country passengers. Can we get a refund for the HNL-KOA ticket?

[Bismay Mishra @bismay]

@CPVIndia BLS center in SF hasn't opened yet, people w/ kids standing in freezing rain for their appts, how apathetic can the BLS team be?

[Bismay Mishra @bismay]

@DellCares Been on the phone line for 2 hours, then waited on the chat for another 2 hours to cancel an order, can someone contact me?

[Bismay Mishra @bismay]

@Caltrain_News is NB #261 running late?

[Bismay Mishra @bismay]

@AskCiti sent the info

[Bismay Mishra @bismay]

@Citibank Horrible customer service, multiple times in a row. If you cannot provide correct info to your customers, stop doing business.

[Bismay Mishra @bismay]

@JustinPeligri Read your article on Advocate, great write & read. Echoes some of my internalized sentiments.

[Bismay Mishra @bismay]

Thanks @nanifood for the dinner, enjoyed it a lot with parents, not missing food from India much now 😋 #nanifood

[Bismay Mishra @bismay]

@IndiGo6E It doesn't work, tried speaking with them as well. I've provided feedback to customer care, at airports. Very frustrating.

[Bismay Mishra @bismay]

@IndiGo6E Why can't the website accept any intl credit card even after advertising? Don't you want intl travelers to use Indigo? #indigofail

[Bismay Mishra @bismay]

@htc never saw any other "deals" show up, was anything done for customers who couldn't get through?

[Bismay Mishra @bismay]

@htc ok, that'll be helpful. it'd have been ok for purchases to not go through because of traffic, but a "buy" option not showing up?

[Bismay Mishra @bismay]

@htc if the website wasn't ready, why did you publish the deal and change it and still not fix it

[Bismay Mishra @bismay]

@htc horrible fail, no "buy" option from the nexus 9 deals page, not even w/ downgraded deal #htcfail

[Bismay Mishra @bismay]

Thanks @Delta @DeltaAssist , I'm going to be able to make it to my friends' wedding now :)

[Bismay Mishra @bismay]

@IndiGo6E Yes, he called; appreciate that. My feedback, u NEED to enable international payment methods for customers

[Bismay Mishra @bismay]

@IndiGo6E I'm still waiting for anyone to contact me

[Bismay Mishra @bismay]

@IndiGo6E I believe you'll have to follow me so I can DM you