Biswajit

User Experience, Interaction and Product Designer

[Biswajit @biswajitg]

@just_snabbit You have the worst customer support. I have to wait a lifetime just to connect with your support on chat.

[Biswajit @biswajitg]

@porterit_ The worst service provider. They just connect local team who were very unprofessional, charged for extra add-ons but didn’t provide the best of service. Damaged goods but only have a policy of external cracks no internal damage paid. Not recommended at all.

[Biswajit @biswajitg]

@HDFCERGOGIC I ported a health policy from Star to HDFC, the PED updated by your support team was wrong. I highlighted the issue on 7th November 2025. But I am yet to receive a rectified copy, even after escalating the same to IRDAI.

[Biswajit @biswajitg]

@HDFCERGOGIC Your support team should has the motto ‘Lets harass the customer’. It’s been more than 3 months, you people couldn’t provide a solution.

[Biswajit @biswajitg]

@amazonIN Have you closed your customer service helpline? There is no option to request a call. So frustrating navigation.

[Biswajit @biswajitg]

@HereByHDFCERGO Pathetic onboarding service, 20 days and counting to resolve ticket number #107758596. False promises

[Biswajit @biswajitg]

@IGLConnect Your app is not working, after the update, not able to log in.

[Biswajit @biswajitg]

@Zepto I am a little confused about how you calculate time. Order placed at 7:45 shows 7 min delivery time. Even after 8 min at 7:53 it shows the same 7 min delivery time. Don't lie, just tell the exact time.

[Biswajit @biswajitg]

@IGLConnect Its been more than 14 hours and counting there has been no supply in Mohan Garden area.

[Biswajit @biswajitg]

@ICICIBank_Care It's been 3 days, still haven't been able to connect to any support agent after calling 1800 1080. The IVR flow is dropping the call.

[Biswajit @biswajitg]

Suddenly my chat screen went GREEN while opening a specific chat window. #whatsappgreenscreen @WhatsApp

[Biswajit @biswajitg]

@maxfashionindia Your app gone bonkers, charging me Rs 999 shipping fee for a order of Rs 999.

[Biswajit @biswajitg]

@DaikinIndia Your engineer says "Sir, don't buy invertor AC they cool only when weather is cool. Are you guys selling AC or Coolers. That's what happens when you outsource your work in India. #worstcustomersupport #badproducts

[Biswajit @biswajitg]

@bsesdelhi Its been 6 hours and still there is no light, customer care and lineman says different stories. C Block, Mohan Garden

[Biswajit @biswajitg]

@PaytmBusiness @Paytm @Paytmcare The worst customer support experience ever. It's been more than a month of payment settlement issues being raised, still no one from your team is eager to listen. @vijayshekhar Hope tagging you might help me.

[Biswajit @biswajitg]

@PaytmBusiness @Paytm @Paytmcare The worst customer support experience ever. It's been more than a month of payment settlement issues being raised, still no one from your team is eager to listen. @vijayshekhar Hope tagging you might help me.

[Biswajit @biswajitg]

@Paytm @PaytmBusiness When will you guys settle my pending money, it's been 4 months. Your customer support team is only making false promises and keeps creating tickets.

[Biswajit @biswajitg]

@PaytmBusiness You guys are not resolving my pending settlement issue for the past 3 months.

[Biswajit @biswajitg]

@Paytmcare You are the worst I have ever experienced, it's been 3 weeks I am continuously trying to get a resolution but you are a tough nut to crack. False promises, most of the time your system doesn't work.. I don't know how you guys are working.

[Biswajit @biswajitg]

@airvistara Is there a change in rules for carrying powerbank in flights? Is it allowed in cabin baggage?