Bruce McGregor

Managing Partner Brooke | Digital & Customer Service Transformation | Design thinking & Rapid-problem solving. Views are of my humble opinion.

[Bruce McGregor @bjmcgregor]

@brisbanebroncos Close

[Bruce McGregor @bjmcgregor]

@Adam_Creighton We’re. All. In. This. Together.

[Bruce McGregor @bjmcgregor]

@Tiffani_Bova @RyanSerhant Watched the video Tiffani. A great and engaging discussion to watch.

[Bruce McGregor @bjmcgregor]

Just listened 2 @Tiffani_Bova interviewing @RyanSerhant talking #Sales & #BigMoneyEnergy Gr8 insights. Best insight I picked up "my next best opportunity has come from somebody else" Highlights the continued importance of people relationships espec. in times like now #awesome

[Bruce McGregor @bjmcgregor]

@qldhealthnews Can you pls. reply to my online enquiry/complaint as I have repeatedly tried to book my 2nd #COVID19Aus dose online and it is impossible to book a date. At the 1st dose I could not make the 2nd booking either. Why is this continuing to be a issue with your system?

[Bruce McGregor @bjmcgregor]

Just earned the Service Cloud for Salesforce Partners badge on @Trailhead and you should too! https://t.co/eTLBmrUEsp

[Bruce McGregor @bjmcgregor]

Just earned the OmniStudio FlexCards badge on @Trailhead and you should too! https://t.co/BlDpCRO9Ep

[Bruce McGregor @bjmcgregor]

Just earned the OmniStudio Architecture badge on @Trailhead and you should too! https://t.co/edpY6gDbPh

[Bruce McGregor @bjmcgregor]

@garyvee 🇦🇺 St Henri Shiraz “the poor mans Grange” #Penfolds South Australia. #GetSome #Australia 🇦🇺

[Bruce McGregor @bjmcgregor]

@SkyNewsAust Seriously ... you need someone who can spell. It happens every night across most of your prime time shows.

[Chip Le Grand @Melbchief]

Very interested to learn about a COVID screening program Acciona is running at its level crossing removal sites. We need more of this kind of thinking. https://t.co/pXykHoelyZ

[Bruce McGregor @bjmcgregor]

@FOXTEL_Help Thanks Wilson.Pretty much straight away the MTV Classic content is rubbish. No where near the quality of Max. Why change a very good thing? Just another example of the diminishing quality of #Foxtel for the price we pay. Anyway. Not your individual fault. Have a gr8 w’end.

[Bruce McGregor @bjmcgregor]

@Foxtel where the f!ck has music max gone?!?!?!!

[Bruce McGregor @bjmcgregor]

Such a brilliant series. Loved watching every minute of it 🙏 #TheLastDance

[SportsCenter @SportsCenter]

When you're up by 2, but there's .7 seconds left and the other team has MJ ...

#TheLastDance

[Bruce McGregor @bjmcgregor]

Hey @Telstra hoping all the staff there are safe and well. 🙏 I wanted to ask a quick question that given the current situation, if you’re planning to speed up your roll-out plans for #5G?

[Bruce McGregor @bjmcgregor]

@Benioff @BarryDietrich @Dreamforce What an epic event @BarryDietrich I didn’t make it this year. But I’m gunning to make it for me and the team in 2020 @salesforce @Dreamforce

[Bruce McGregor @bjmcgregor]

Another huge step forward for #Brooke Welcome Joel McDonald, Partner NSW Government https://t.co/knTckDelXE @salesforceapac @MuleSoft
#nswgovernment #customerservice #digitalleadership #shift

[Bruce McGregor @bjmcgregor]

Good luck to all the nominees at tonight’s Australian Service Excellence Awards. The Brooke team are looking forward to sharing the night and presenting the Customer Service Project of the Year - Customer Integration award. https://t.co/8b37eWmAoh #ASEA2019 #CSIA #customerservice

[Bruce McGregor @bjmcgregor]

On our 1st podcast I speak with Will Bosma from @MuleSoft we talk about the changes Will has seen since he first opened MuleSoft JAPAC, the opportunities ahead with the "Convergence economy" and more on proactive customer experiences. Enjoy. https://t.co/O0wX4exXlw #Brooke

[Bruce McGregor @bjmcgregor]

@jeremy_roach Really appreciate the shout-out @jeremy_roach however, the real star of the show is the legendary @patmuga 🙏