BLK Pudding

All things SWEET!

[BLK Pudding @blk_pudding]

LM & CN, Stop redirecting me to first-line support. Escalate this to Human Management, P2P Risk & Compliance and Governance. Binance ruled in my favour twice, yet repeated appeals and restrictions continued. Your own P2P Appeal Rules require action for repeated disputes. @binance

[BLK Pudding @blk_pudding]

@BinanceHelpDesk will someone at Binance P2P please reply to my messages. You have a system fault that allows users to harass #binance #safeguarding #systemfault #appeal #binancep2p

[BLK Pudding @blk_pudding]

@binance @BinanceHelpDesk OMG! 5th APPEAL on same completed P2P Order #7200! After human review closed in my favor (Appeals #38713716 & #38724933), duplicate appeals keep opening. How do duplicate appeals continue post-final resolution? Urgt backend review needed. #safeguarding

[BLK Pudding @blk_pudding]

@BinanceHelpDesk @binance To date 4 appeal tickets opened on COMPLETED ORDER! Please stop this harassment. I sent msg this am to you. And no reply nor resolved

[BLK Pudding @blk_pudding]

@BinanceHelpDesk @binance

⚠️ Why has Binance P2P Appeal Case ID #38724933 opened AFTER Appeal Case ID #38713716 was COMPLETED closed in my favour. Counterparty is exploiting a loophole in your system allowing users to file a fresh "file dispute" ticket against an old order

[BLK Pudding @blk_pudding]

@BinanceHelpDesk Yes. I have a MAJOR CONCERN! Serious concern with Binance P2P: a dispute already resolved in my favour has been reopened through the appeal workflow, creating unnecessary delay and burden for users. The process appears vulnerable to repeated dispute cycles and needs urgent review

[BLK Pudding @blk_pudding]

Post 3/3
As a long-standing client, this structural harassment is unacceptable. @binance @BinanceHelpDesk—manually override this broken system timer and release my USDT immediately. #Binance #Crypto #CustomerService

[BLK Pudding @blk_pudding]

@BinanceHelpDesk And note..The seller is panic-spamming a 3rd ticket (Appeal 38724933) on a completed order to exploit a loophole, hoping your system lifts their withdrawal restriction. I have blocked this user & ban them! Have a HUMAN ADMIN permanently lock this order now!

[BLK Pudding @blk_pudding]

@BinanceHelpDesk CN- And note..The seller is panic-spamming a 3rd ticket (Appeal 38724933) on a completed order to exploit a loophole, hoping your system lifts their withdrawal restriction. I have blocked this user & ban them! Have a HUMAN ADMIN permanently lock this order now!

[BLK Pudding @blk_pudding]

@BinanceHelpDesk I refuse to engage with your flawed, looping in-app chat bots anymore. I followed ALL official requests over a grueling 9 days and won legitimately. A HUMAN AGENT closed this in my favor, yet your automated system is broken & letting the seller harass me. Fix this platform loop

[BLK Pudding @blk_pudding]

@BinanceHelpDesk I refuse to engage with your flawed, looping in-app chat bots anymore. I followed ALL official requests over a grueling 9 days won legitimately. A HUMAN AGENT closed this in my favor, yet your automated system is broken & letting the seller harass me. Fix this platform loop now!

[BLK Pudding @blk_pudding]

@BinanceHelpDesk @BinanceHelpDesk The seller is circumventing your decision by filing brand-new tickets for the same closed order ending in 7200. Human support closed Appeal 38713716 4 hours ago, but the seller just filed a fresh ticket: Appeal 38724933. Please stop this harassment/ ban this user

[BLK Pudding @blk_pudding]

@BinanceHelpDesk @BinanceHelpDesk The seller is circumventing your decision by filing brand-new tickets for the same closed order ending in 7200. Human support closed Appeal 38713716 4 hours ago, but the seller just filed a fresh ticket: Appeal 38724933. Please stop this harassment ban this user!

[BLK Pudding @blk_pudding]

@BinanceHelpDesk UPDATE: Following direct manual intervention from the escalation management team and PR handles, my order has officially been resolved & the escrow assets released. TY HUMAN seniors for stepping in to fix broken chat system loop. I BEAT THE BOTS! Case closed. #Binance #Crypto

[BLK Pudding @blk_pudding]

Unbelievable!!! @BinanceHelpDesk

[BLK Pudding @blk_pudding]

@BinanceHelpDesk Your 'active chat' gave up at 13:55, stating they have no solution. The system timer expires at 17:08. If you trigger another 6-hour delay instead of a supervisor override, this file goes straight to the press. Comms Head Ross O'Leary is appraised on LinkedIn. Case #165961146

[BLK Pudding @blk_pudding]

"UPDATE: @Binance / @BinanceHelpDesk just broke their script again. After lying about a 'thorough review,' they now claim a simple P2P dispute must drag on for TWO WEEKS before a supervisor can escalate it.

[BLK Pudding @blk_pudding]

Post 2/3
The timeline of their 9-hour overnight support loop:
• 03:00 – Agents explicitly ban video evidence.
• 04:17 – Support flips & demands video evidence.
• 05:56 – 6-hour deadline broken & unprocedurally reset to buy a restricted seller more time. Complete chatbot loop.

[BLK Pudding @blk_pudding]

⚠️ Avoid @Binance P2P. Trapped in a 9-day loop of platform negligence & customer gaslighting over a simple escrow release (Complaint CC9675762). Despite providing flawless video-verified Monzo bank logs, frontline support is moving the goalposts to stall my funds. (1/3)