How to get in touch with our support team:
-Call us 24/7 at 888-401-4678!
-Chat us on https://t.co/brsadULj6u 24.7!
-DM us here on Twitter from 7 am—1 am EDT.
-Bluehost India support: DM @BluehostIndia
https://t.co/N3TR8p2CPf
@sumedhramteke@bluehost Thank you for sharing your feedback about your experience. We want to improve your experience with us and are here to help. Please send us a DM, we would appreciate the opportunity to take a closer look.
@lisetteleal Thanks for reaching out. We will need a bit more information on how you're trying to enter your emails. Send us a DM, and we'll take a closer look.
@moussamhanna@ArchagaRicardo@bluehost We saw your other post and encourage you to check again, as we have recently received an update that most cPanels and WHMs have been resolved.
@aamir_rasool We understand your concern. Please note that this issue is not exclusive to Bluehost and is affecting multiple brands and millions of servers worldwide. Our teams are actively working on our end to address the impact and closely monitor the situation.
https://t.co/81SM3aR16n
@ArchagaRicardo@bluehost Hello, we understand how disruptive this has been. Please send us a direct message with your account details so we can look into this further and ensure it’s being handled with the urgency it deserves.
@leahmaines@bluehost Hello, we received your outreach in another platform. To keep things in one place, please continue to respond in the original platform.
@SaulCamachoB We understand how critical this is for you and your client. Please send us a DM with your case or ticket number so we can check what’s going on and help get it moving.
@NickMilanovich@bluehost We hear you. Our chat support connects you to a live agent, just make sure to select “Chat with Support” and follow the prompts depending on your concern it will asks questions to assess. Once completed, you’ll be routed to our team who can assist you directly 24/7.
@LimaNorte_com Thank you for reaching out and letting us know one of our customers has contacted you requesting assistance. Please encourage them to contact our support so we can verify them and get them the help they need.
@NickLeRoy Although you're likely a great person to collaborate with, this one doesn’t appear to have come from us and seems to be a phishing attempt. You did the right thing in passing on this one.
@Praveen76539178 We hear how upsetting this experience was, and that is not the kind of support experience we want for anyone. Please send us a DM with your domain or email, the date and time of the call so our team can review this properly and get it in front of the right people.
@CoachAllam@bluehost Don't count us down and out! If you are having trouble with your website or email, we're happy to help take a look.
https://t.co/81SM3aR16n
@DetroitSpecials That is a great point and we appreciate the suggestion. We actually do have a live status page where you can track real time updates on any server issues at https://t.co/Q6CP1xvpc4. We hope this helps and thanks for pushing us to make sure this is more visible to our customers.
@DetroitSpecials We understand how important this is and we want you to know all hands are on deck and our team is actively working to resolve the server issues. While we do not have a specific ETA, we expect things to be resolved or progressively improving very soon. We appreciate your patience!
@DetroitSpecials We hear you and that is not the experience we want for our customers. We appreciate your patience and your feedback is noted. We are glad you were finally able to get the information you needed, our engineers are already aware and actively working on the server issue.
@keithluvsmovies That could be due to the browser or device you are using. If you continue not able to connect, you can shoot us a DM with more info and we can take a look as well
@keithluvsmovies Hello! Our live chat support is available 24/7, and I just checked to confirm that it's functioning properly. Are you encountering any specific error messages when attempting to connect with an agent? Here is also a direct link to our support page.
https://t.co/cDHzLjYEBh