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[Bluehost @bluehost]

@ryanbeckwith Hi Ryan. We can understand how frustrating that is, especially after being with Bluehost since 2012. We'd like to take a closer look, please send us a DM with your domain name and any ticket number you have, and we'll review the situation with the appropriate team.

[Bluehost @bluehost]

@MattDrmmnd Hey Matt. We appreciate you providing us with this information, but we ask that you send us a DM. We will likely need to discuss account-specific information, and we don't want to do that in a public forum. We look forward to hearing from you. Thanks.

[Bluehost @bluehost]

@Tengushee @charlicohen Hi. We understand how concerning this is. If your site is still down, please reach out to our support team so they can investigate and help get things resolved: https://t.co/uMEnsTdeWc. Thanks.

[Bluehost @bluehost]

@Tengushee Hi. We understand how concerning this is. If your site is still down, please reach out to our support team so they can investigate and help get things resolved: https://t.co/uMEnsTdeWc. Thanks.

[Bluehost @bluehost]

@SandorAlexKiss Hi Sanyi. We understand your concern, especially given the lack of updates you've described. We don't see a DM from you yet. Please send us a DM with your domain name and any recent case or ticket numbers so we can review the situation and coordinate with the appropriate team.

[Bluehost @bluehost]

@WebsiteSquadron Thanks for the DM. To keep communication in one place we will continue to reply in the DM.

[Bluehost @bluehost]

@wjdennen @gridlocking1 Hey, Bill. They both achieve the same thing. It just depends on which interface you prefer. Some folks might prefer to work out of cPanel or it's what they're used to, while others want the convenience of being able to manipulate those settings from within Account Manager.

[Bluehost @bluehost]

@SandorAlexKiss @NewfoldDigital Hi Sanyi. Can you send us a DM with your domain name and as well as the subject line of the email in this screenshot? We want to take a look at exactly what happened and see if we can get you that phone call that was promised. We look forward to hearing from you!

[Bluehost @bluehost]

@jaxbkjax That’s not the experience we want you having, especially if it has you considering moving your websites. Please send us a DM with your domain and any ticket or case numbers you have so we can take a closer look. Thank you!

[Bluehost @bluehost]

@gridlocking1 In the meantime, we do recommend upgrading to the latest PHP version and updating any themes/plugins to be compatible.

[Bluehost @bluehost]

@gridlocking1 Hi Molly! We are proactively taking steps to protect our customer base with various mitigations related to the PHP CVE. You should see no impact to the operation of your website or email but may see limits on the file size you can upload.

[Bluehost @bluehost]

@frosterxpalt @ThePHPF We're on it!

[Bluehost @bluehost]

@Ehzazz We get that every single ticket ultimately boils down to a billing concern. We appreciate your DM and are looking into the ticket you provided.

[Bluehost @bluehost]

@bobinthomas81 Hey Bobin, having such a variety of errors does require finding if a root cause is to blame. Can you send us a DM with the affected website so we can help dig into this?

[Bluehost @bluehost]

@ChandraBozelko Hi Chandra, if you have a support concern for @hostgator, please reach out to their support through their website. Their support team can help with removing the blacklist and resetting any automated logins that could be impacting your account.

[Bluehost @bluehost]

@digital_in_blue We don't want to watch you go. Please do send us a DM with anything we can do to help you.

[Bluehost @bluehost]

@johnadworld Hi John. If the chat isn't loading or connecting, please try refreshing the page, clearing your browser cache, or trying another browser/device. If the issue continues, DM us your domain name and details so we can help troubleshoot further.