@BestBuySupport@BestBuy@BestBuySupport Understood โ only posted once to document publicly. Happy to DM now. I got the same generic system reply twice so replied back.
@BestBuy@BestBuySupport Your system failed to issue my earned Plus member rewards. Your Executive Office confirmed YOUR error, offered $25 goodwill, then CLOSED my case. BBB complaint filed. Loyal members deserve better! #BestBuy#MyBestBuy
@BestBuySupport@BestBuy Happy to DM but want this documented publicly first. Your Executive Office already confirmed the error was yours and closed my case offering only $25 goodwill for 6.5+ hours fixing YOUR system error. BBB complaint already filed. Looking forward to a fair resolution ๐
@EtihadHelp@Etihad@EtihadHelp Happy to DM Kiro. Publicly noting: my family missed funeral due to your May 2025 cancellation (Booking #99NTPW). 11hrs at airport. Zero response from your exec team. DOT complaint filed today.
@Etihad@EtihadHelp My family booked an emergency flight for a funeral. Your flight was cancelled after we sat on board for 4hrs. We missed the funeral. Baggage took 3hrs 15mins. Your offer: $100/person in credits. 9 days no response to my executive email. DOT complaint filed.
@BestBuySupport@BestBuy@BestBuySupport Happy to DM but want this documented publicly first. Your Executive Office already confirmed the error was yours and closed my case offering only $25 goodwill for 6.5+ hours fixing YOUR system error.BBB complaint already filed.Looking to a fair resolution
@Meta For the past two months, I've been attempting to resolve a problem. Your customer service is leading me in circles with no resolution. I need to escalate a ticket. Please assist me.