Melanie

Indie non-fiction writer. Love tea, animals, nice people, minimalism, hobbies, crochet, meditation, #BuyBritish, animal owner 🐾Edit by pets: We. Own. You.🐾

[Melanie @BookWriteHer]

@eonenergyuk @EnergyOmbudsman Are you going to help? You are texting without permission. I’ve now received 2 scam phone calls (both verified on Who called me) since you started texting. Are you sharing my number like EDF? Under GDPR aren’t you supposed to obtain permission beforehand? https://t.co/lZW3nLcGVh

[Melanie @BookWriteHer]

@eonenergyuk @CalvoMWFC @England @eonnext I emailed customer services to ask to no longer receive smart meter requests due to a bereavement. You ignored this and used other channels without permission. Since Friday 1 letter/1 call/3 emails/4 texts = 9 requests. Do I raise this insensitive failure with @EnergyOmbudsman

[Melanie @BookWriteHer]

@BBCBreakfast 🛬🦅THE MOMENT WHEN A KESTREL WENT INTO FORMATION WITH AN F-35B LIGHTNING TO... https://t.co/jUQTZERPdl via @YouTube

[Melanie @BookWriteHer]

@yourheights @SpencerMatthews If you fail to act on my latest message on your website I will raise the issue with @MoneySavingExp

[Melanie @BookWriteHer]

@yourheights Can customer support please reply to anything they receive? I’ve contacted you several times with no response. Would you ignore @SpencerMatthews like this? Very disappointed.

[Melanie @BookWriteHer]

@virginmedia Thanks so much. Have just sent you a message. Please help 🙏🏻

[Melanie @BookWriteHer]

@qvcuk Hi, I hope you can help. I ordered 2 sets of Mia packing cubes. Sadly they weren’t quite right so I returned both sets but you’ve only refunded me for one set. Can you help? 🙏🏻

[Melanie @BookWriteHer]

@AsdaServiceTeam Good morning, please see my direct message and kindly action ASAP 🙏🏻

[Melanie @BookWriteHer]

@marksandspencer Please help. A food gift was due for delivery on Saturday. Today is Monday. DPD’s tracking has said for several days it’s at their depot. It contains clotted cream, now no doubt rancid. I emailed you, no reply. £55 for nothing? Disappointed 😞

[Melanie @BookWriteHer]

@BootsHelp Hope you can help. I ordered some sunglasses but they are faulty. The edge of the lens is warped 😕 Will DM you with details. Hope you can help.

[Melanie @BookWriteHer]

@SaversHB Hi, hope you can help. You were due to send a delivery of 2 boxes. 1 was dispatched & delivered. The other has a Evri expecting this parcel status. I’ve emailed your help team 4 times back and forth but I still don’t have the missing part of my order. Please help.

[Melanie @BookWriteHer]

@sainsburys Any plans to stock the Bamboo reindeer napkin rings for those of us who have online deliveries and don’t shop instore? 🎄

[Melanie @BookWriteHer]

@AsdaServiceTeam The good news is the same day delivery items were correct and the order, bar a substitution, was all ok. The bad news is why are third party drivers asking for DOB data with no age restricted products? How is this data processed/retained/kept?

[Melanie @BookWriteHer]

@yoursclothing @Long_Tall_Sally Please kindly follow so I can message order details. Thanks 😊

[Melanie @BookWriteHer]

@yoursclothing Hi, I hope you can help. I ordered @Long_Tall_Sally PJs and received an order confirmation from you. One pair is great. The other are much shorter 😕 I will message with the details. Thanks in advance

[Melanie @BookWriteHer]

@TKMaxxHelp Hi, hope you can help. I ordered a NORDBERG fleece. Unfortunately I’ve received the wrong size, the item wasn’t packaged, tags were in a bag attached to a broken hanger. Will message you. Hope you can help.

[Melanie @BookWriteHer]

@AsdaServiceTeam Thanks I have sent over the details. The refund request has been refused. So I am now out of pocket, have missing items and paid £8.50 delivery fee for this extremely poor service and non delivery of items. Thanks for reaching out so quickly. I’m very disappointed ☹️

[Melanie @BookWriteHer]

@LoveWilko Hi, thanks for your reply. It’s sad that I can’t buy certain products online any more, only instore. This is really difficult for disabled people who cannot get to a store 😔 I’m not sure how you can source these products for me?