@TUIUK what has happened to your customer service, in a hotel and not had clean bedding for two weeks, and I’m laugh at by Customer Service via the App
@TUIUK I asked to see the rep, via the app, but was abruptly told the rep wouldn’t be visiting my hotel, as the hotel I’d chosen didn’t have that service, although there was a rep in the hotel 5 minutes walk away.
@darrenmccc Thank you I feel like someone finally cares. I have been so upset about this. I love Skala, I have been here 5 times, on the run, mostly 2 *, I’m not being a diva, I just want clean sheets, once a week.
@Tim_Cahill You know you and Big Dunc can do it, we are not asking for the stars, we just want a team that makes us proud, we will get that with you two xx