boxee help

Trouble with @Boxee? Let us know, we're here to help!

[boxee help @boxee_help]

@Charbs20 As we have stated when you have asked previously, that we are working on it and we will inform end users when we have any news.

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@akishore That users where experiencing. Would you like my help to optimize your Boxee TV experience?

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@akishore Hello Aseem, We have recently updated the firmware and it takes care of a lot of the heating issues and recording playback issues

[boxee @boxee]

Woohoo! RT @cloudee The @guardian listed Cloudee in 20 best Android apps this week http://t.co/2Z9crxweYg

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@ptrckschltn When was the last time your TV shows were listed? Are you speaking of Live TV or just the TV show section of your Boxee Box?

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@jennifermcdan Anytime you have a question feel free to ask, we are here to help you!

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@markhib hmm, Interesting problem. Has this App ever worked fully for you? If so about when did it lose the video functionality?

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@ptrckschltn Sounds good. If you place a ticket into the system include any steps you have already tried. Remember we are here to help you!

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@jennifermcdan With this type of setup you will not need an antenna.

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@dlmbks Hello Donna, Do you live in the USA, Canada, or the European Union? Is it a Boxee TV device? http://t.co/SkyvqzSrnH

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@ptrckschltn This is going to require a support ticket so that i can get as much detail as possible and respond in kind. support[at]boxee.tv

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Time Warner uses Clear QAM, basic unencrypted channels using the ClearQAM standard are available through Boxee TV!. @jennifermcdan

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@ne0fite Have you tried pairing the remote once more with the Boxee Box? http://t.co/wbgoxEqDz9 This may help solve the issue.

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@jennifermcdan Who is your cable provider and what zip code do you live in?

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@joelsef We are not getting any user issues like you described, but that doesn't mean its not happening. Stay tuned while we investigate!

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@joelsef Thanks for bringing this potential bug to our attention. We are currently testing these platforms for functionality.

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@jennifermcdan We are working on rolling out to all major markets soon. We just rolled out to San Francisco which is exciting!

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@jennifermcdan thats what we like to hear! I love my Boxee Box and find that i use it on a daily basis not just at work.

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@jennifermcdan Unfortunately Apple has discontinued the use of the Boxee Box App on its Apple TV platform. Sorry for the inconvenience.

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@mcs212 We have placed the Boxee Box in maintenance mode we still support the end user in fixing problems and helping them with solutions.