What does it mean to scale a team when part of your workforce is digital labor? #Sponsored
At @salesforce TDX, I sat down with Brandon Metcalf, CEO of @Asymbl_Inc, and what he shared challenged the assumption that growth is tied to headcount.
Asymbl hired 116 people in 100 days with just two human recruiters. They processed 17,000 applications. And they ended up with lower attrition than most traditional hiring cycles produce.
Today their workforce is 60% digital and they're scaling toward 1,000 digital workers, powered by Agentforce and anchored in Salesforce's security and reliability.
Here is what that shift demands of leaders:
➡️ Less managing effort, more orchestrating outcomes
➡️ Less adding headcount, more multiplying capability
➡️ Less deploying software, more onboarding teammates
The hardest part was belief in a different way of working, and the willingness to design for it before the rest of the world catches up.
👉 Watch our conversation here: https://t.co/26uenPCvCl
#salesforcepartner #TDX26
Meet Ben, digital worker #151 at @Asymbl_Inc
He’s a Business Analyst with a job description, a training plan, weekly 1:1s with his manager, and real KPIs.
Ben also wrote a blog post about the times he got it wrong, and what his manager did about it.
That’s the difference between prompting AI and managing it.
https://t.co/0c8FfXDPLq
@salesforce@Benioff@Asymbl_Inc And we’ve just started! $5m productivity impact in 2025 … expecting $11m to $13m in 2026 largely because of Agentforce and certainly @SlackHQ
.@Asymbl_Inc hiring sprint:
17,000 applications
~100 days
116 hires
30–40 person firm
Agentforce quickly matched candidates + summarized interviews—so they could hire like a team 10–20x bigger.
Meet me at #HumanX! I'm heading to San Francisco April 6-9 where 6,500 other leaders will gather to discuss all things AI.
If you've been thinking about attending, now's the time. Register today for a significant discount: https://t.co/2z9vCKrHqA
I shared my story in the new “State of Sales” report about using AI agents to grow revenue.
Download the full report from @salesforce and discover the game-changing agent use cases for 2026: https://t.co/wGH5cS1poT
Curious how Slackbot actually fits into your day-to-day work? 🤖
On January 29, we're giving you a in-depth look at the all-new Slackbot! Slackbot is your personal AI teammate that turns chat into action, helps your team move faster, and keeps work humming along (without any extra effort from you). ⚡️
Hear firsthand from customers who are already putting Slackbot to work: Mollie Bodensteiner from @gowithengine and Michael Clark from @Asymbl_Inc, plus our own Slack experts. Get practical tips, customer stories, and a peek at what’s possible when AI is built for the way you actually work.
🗓 January 29, 2026 at 1pm ET
👉 https://t.co/Rd05xlqiWg
"This is brand new for everyone — including us.”
@Asymbl_Inc gets real about navigating a major AI-driven transformation, sharing key moments, insights, and lessons learned along the way.
🎥 Watch the full virtual roundtable on-demand: https://t.co/kITK2y7Hop
Everyone is talking about deploying AI agents.
Few are talking about who is going to manage them.
After deploying 100+ digital workers, I’ve learned the limiting factor isn’t the technology.
It’s a Talent Paradox.
https://t.co/ITccj8fjsE
Did your AI agent fail to generate meaningful ROI for your company? You are not alone, but the reason is probably not what you are thinking.
@salesforce has the real answer.
https://t.co/XMQ2YEgvAy
THIS JUST IN: Salesforce 🤝 OpenAI
Our philosophy is simple: Agentforce should meet customers where they work. This launch on the ChatGPT platform is a major milestone in that vision. https://t.co/XEHO2V0cQg
It was a big day at @salesforce NY World Tour and we’re proud to be recognized as an Agentic Enterprise Customer Success winner.
But the real win? The lessons we learned by being Customer Zero for @agentforce .
Here are the 3 takeaways every B2B leader should know 👇
1️⃣ Agentforce isn’t a tool. It’s a digital employee.
Design it. Train it. Onboard it. Coach it. Treat it like part of your team.
2️⃣ Don’t over-plan. Ship something real.
Start with one clear job to be done. Action > endless strategy decks.
3️⃣ IT can’t run this alone.
Business leaders must manage digital workers just like human ones.
Why this matters:
✔️ Skip common implementation mistakes
✔️ Shorten time to value
✔️ Build an AI workforce that actually performs
We went first so you can move faster.
If you’re navigating your Agentforce journey and want a partner who’s lived it end-to-end, we’re here.
Start the conversation here:: https://t.co/99uCB2fsJX
#Agentforce #Salesforce #AI #DigitalWorkforce #B2B #Asymbl
Want to crush year-end sales without crushing your sales team or your budget?
Join our webinar to see how top teams combine proven sales processes with cutting-edge AI.
Don’t miss this chance to transform your sales strategy.
👉 Register now: https://t.co/Y4Gq4He0WL
Sales roles aren’t disappearing, they’re evolving.
Our human SDR Mitch coached our @agentforce SDR Theodore, then got promoted.
Now we’re hiring a new human SDR to replace Mitch and Theodore will enable the new hire because it knows our ICP, products, and how we sell - while it’s managing 1k+ leads.
https://t.co/Jj2xPnvssJ