I see many examples daily of how #communications leaders can add value to their organizations by ensuring #clarity and #transparency in how organizations communicate. @RitaTrichur touched on an excellent one in The Globe and Mail t…https://t.co/rvzNi8314N https://t.co/tc7WQl7mcg
CERTAINTY: Key communications strategy. Your brain and receiver's want it. Too much moderating/qualifying in our comms drives uncertainty. https://t.co/TlBuLnj0BG
BIAS: "...cognitive dissonance, the state of mental discomfort one feels when holding two or more conflicting beliefs ...at the same time." https://t.co/AXi6sOZ6e3