disgruntledlion

I have nothing but time, highspeed broadband, and a willingness to tweet @kayak until they give everyone refunds

[disgruntledlion @brdnroses]

@BrandyLJensen I'm available for hire any time someone needs to shout at a landlord ✋

[disgruntledlion @brdnroses]

And the more you do this, @KAYAK @priceline @bookingcom, the more you create customers like me

[disgruntledlion @brdnroses]

Your whole business model seems to be premised on profit through denying refunds and hoping that other customers won't be as obnoxious as me @KAYAK @priceline @bookingcom

[disgruntledlion @brdnroses]

But here's the deal - this whole experience still left a very bitter taste in my mouth. I shouldn't have to resort to these tactics to get a refund @KAYAK @priceline

[disgruntledlion @brdnroses]

ope, we might finally have resolution from @priceline y'all - it looks like I'm finally getting my refund!

[disgruntledlion @brdnroses]

Telling consumers it's their fault when you describe yourself as a "search engine" and then return inaccurate search results is not a cute look @KAYAK

[disgruntledlion @brdnroses]

Is your business really so fragile that you'll collapse if you issue refunds, @priceline @bookingcom @KAYAK? Because I can't think of any other reason why you'd bilk so many customers out of the refunds they deserve

[disgruntledlion @brdnroses]

Look at @KAYAK publicly pretending to care about customers while they privately send messages telling you #sorrynotsorry we took your money and won't refund it

[KAYAK @KAYAK]

@brdnroses @bbb_us @priceline Hello again,
We are in receipt of your feedback and have provided a response accordingly. We encourage you to reach out to the booking provider - contacts were provided in the feedback response from our CS team. Thank you.

[disgruntledlion @brdnroses]

@KAYAK @bbb_us @priceline You responded that your policy was to keep consumers' money after they cancel trips. Tell me again how that's a satisfactory answer

[disgruntledlion @brdnroses]

Had to file a report with @bbb_us about @KAYAK and @priceline and a fraud claim with my credit card company because of lack of resolution

[disgruntledlion @brdnroses]

took a few days off from trolling @KAYAK because I fooled myself into thinking they were actually going to help me

[disgruntledlion @brdnroses]

@KAYAK Booking with @KAYAK is terribly unlucky!

[disgruntledlion @brdnroses]

@KAYAK Latest travel guidance: avoid @KAYAK and all @priceline companies because they are a "search engine" that returns inaccurate search results and then disclaims responsibility after deliberately misleading consumers

[disgruntledlion @brdnroses]

@KAYAK @nycgo Y'all still haven't helped me with my issue.

[disgruntledlion @brdnroses]

@KAYAK Alright. Let's give this a shot

[disgruntledlion @brdnroses]

I feel like more people need to know about @kayak's lack of customer service and terrible cancelation policies

[bagel @schlegelbagel99]

I feel like more people need to know about the kayak “take me anywhere” button because this is how I plan probably 65% of my trips.

There’s flights to south Florida for $66, LA around $150, Puerto Rico under $200, even Alaska for under $275 round trip.

[disgruntledlion @brdnroses]

@travelocity Thanks @travelocity - my issue is with your competitor unless you have a terrible refund policy as well

[disgruntledlion @brdnroses]

Hey @travelocity, how does your refund policy compare to @KAYAK's? @bookingcom took my money and won't help me, so I need a new travel company

[Travelocity @travelocity]

We've made it easier to get help with your trip. For assistance, please reach out to @TravelocityHelp, our Twitter for all things customer service.

[disgruntledlion @brdnroses]

@KAYAK I did report my experience to your support team and you told me I wasn't eligible for a refund because you have a no-refund policy - that's why I'm mad

[disgruntledlion @brdnroses]

You still gotta change the policy, bros @brettkeller @priceline @bookingcom @GlennFogel @kayak @shafner

[disgruntledlion @brdnroses]

The @priceline was incredibly helpful and professional @brettkeller Whoever that is probably also needs a raise

[disgruntledlion @brdnroses]

Sorry to the @priceline manager who I disturbed from your evening. You are also not to blame for my issue and can't resolve it. @brettkeller might be able to