@CapitalOne you lost business today because there is no way to create a teen checking account without giving my teen access to all of my accounts. I would have very much preferred to not have to go to another bank but I have no choice. #dobetter
@VerizonSupport Why would I send you a dm? I fell for that two weeks ago and it ate two more hours of my time and I was treated terribly and I don’t have any solutions
@VerizonSupport 5 hours dealing with @Verizon I was made promises and then disconnected over and over. Then I was accused of lying. I was told that the records of those calls were being reviewed and I would get a call back in 5-7 business days and tomorrow will be day 11, no call
@VerizonSupport I am not going to waste my time. I did that two weeks ago and went in circles and was treated terribly which is why I escalated and it was told I would get a call back
@VerizonSupport@Verizon I have been on the current call for one hour and 35 minutes with no resolution in addition to the four hours of other calls today. I would like to have the compensation for my time of 50% of my upcoming bill made good on
Hey @Verizon , this single mom of three has been a loyal customer for over a decade and has had two nights off from my four jobs in the past two weeks. On both of those nights I spent over five hours dealing with Verizon issues. Do better!
@VerizonSupport Hey @Verizon I was told 0 minutes ago I would be offered a credit for half my bill but I am still waiting for that to be complete. A total of FIVE hours of my time tonight and counting. Do something
@DrKellyVictory Also, antibody tests need to be as free as the vaccine. Lack of funds to determine natural immunity should not be a factor that leads people to be forced to make a choice they didn’t want to make
@bookingcom Y’all are amazing. I sent a message 3 days ago. No response! No responsibility for how your agent cost me $50 because of wrong information. The poorest customer service I have experienced in a long time
@bookingcom Disappointing! Specifically called at 3:38pm from the road to ask about pet fees. I was told there were none. I booked. Upon arrival I was told there is a $50 pet fee. Just now I was told the fine print says “pet fees may apply” so it’s on me. I asked b4 booking. 😩
@bookingcom you can do better. Yesterday I called from the road and your service person told me dogs were permitted at no additional charge. I think you should credit my card for the $50 surprise fee! It says “charges may apply” but because you told me there were none I believed!
@VZWSupport I am now to Eder if. On the phone and being told I have to pay a $40 fee because I am not ordering online. I promise you are about to lose a customer if you don’t find a way to get rid of that fee. I would have ordered online if I could have!
@Verizon is there a way to get actual help? I have been stuck in a loop trying to upgrade my phone for over 2 days! I cannot believe how challenging it is to communicate with a communications company!!!