Brett Rush

Transforming customer experiences for growing B2B companies. #customerSupport #customerExperience #cxStrategy

[Brett Rush @brettrush]

Your CX tools shipped updates this week.
Did you catch them?
@Zendesk , Ada, @linear, @usepylon, Plain, @pluno_ai, @attio, @FreshworksInc, @NotionHQ, @DixaApp.
5 min read → https://t.co/OpNLxJGsMx

[Brett Rush @brettrush]

When customer support volume becomes difficult to manage, customer retention drops, or you need a scalable operational strategy, Rush to Resolution organizes, prioritizes, and optimizes your customer support operations. Connect with me and let's talk about your customer strategy.

[Brett Rush @brettrush]

Plan to eliminate #customerexperience pain points in 2026. Increase customer retention, prioritize bug fixes, or develop a proactive strategy. With 20 years of building CS, I'm the right person to help. #customersupport #CustomerService #Consulting #CXStrategy #SupportOperations

[Brett Rush @brettrush]

Feeling stuck scaling CX operations? Visit https://t.co/7sn7zGeEJg and click 'Book Free Consultation' to schedule your free strategy session. #CustomerSupport #CustomerService #CustomerExperience #CXStrategy

[Brett Rush @brettrush]

#CustomerSupport shouldn’t find out about product launches from customers.
#CustomerService #SupportOperations #voc #CXStrategy #ProductSupport

[Brett Rush @brettrush]

Struggling with AI chatbot performance? I share a weekly training cycle to boost customer satisfaction. Review, update, test—simple steps for success. Make changes this week.
https://t.co/hjrV2aib78
#AIChatBot #CustomerExperience #CustomerSupport

[Brett Rush @brettrush]

Customer Support cannot thrive without humans. Roles will just start to look a little different.

Have a productive day and an enjoyable weekend. 👋

#CustomerSupport #AIstrategy #CXstrategy #customerexperience #customerservice #CustomerEngagement

[Brett Rush @brettrush]

Is your AI chatbot driving customers away? Discover why they fail & how to fix them.
Learn my 3-step framework to transform your chatbot:
✔️Rebuild your knowledge foundation
✔️Weekly training cycle
✔️Measure what matters
https://t.co/vtZLJLwmLu

[Brett Rush @brettrush]

10k convos in the queue. A huge product integration just launched. This was day 1 as Head of Support.
#CustomerExperience #CustomerSupport #CXStrategy #SeriesA #StartupSuccess

[Brett Rush @brettrush]

AI is evolving faster than most #customersupport teams can keep up with. There’s about to be a fundamental shift in how companies infuse AI throughout their products and processes.

I share 5 AI predictions that will change #customerservice

https://t.co/oRfLzwJ5As

[Brett Rush @brettrush]

I'm sharing all of my strategies about the essential skills you need on your Customer Support team. I wish someone had told me about 10 years ago that would’ve saved me so much time!

https://t.co/VnayPbteYK

[Brett Rush @brettrush]

Is your Customer Support team leveraging the full AI Cycle? Are you missing key AI tools for CX?

In this 4 minute podcast, I cover 4 key components to complete the AI-first platform for CX.
📚https://t.co/Bj8t6oDwaE

#customersupport #StartupGrowth #SaaSCX #customerexperience

[Brett Rush @brettrush]

🚀 I’m excited to announce the launch of my new podcast, Rush to Resolution! An AI-first CX implementation and consulting company, focused on revolutionizing customer support for SaaS startups.
https://t.co/jIavHGloH8
#CustomerSupport #CustomerExperience

[Brett Rush @brettrush]

@intercomstatus Any updates on the outage? The https://t.co/xaBsmrjSVh isn't updated

[Frame.io @Frame_io]

Ever woken up to a failed upload? Yeah, we hate it too.

But it's exactly why we're SO excited to introduce a new menu bar app for macOS with indestructible uploading and automatic syncing to https://t.co/maIBcRSC2a #nomorefaileduploads

Learn more: https://t.co/wWjUDtiFym

[Brett Rush @brettrush]

I can't believe @Frame_io is giving this away and I can't potentially win it!. #dreamstation https://t.co/0zpoY9CKVa

[Frame.io @Frame_io]

Looking forward to another day at #IBC2017. Swing by our booth in Hall 8 (A65) and say hi to the team! 👋🏼

[Brett Rush @brettrush]

After seeing them live last year, I've been waiting for this to drop! Great job @brilliancemusic https://t.co/UF3aoznShM

[Brett Rush @brettrush]

Was featured on the @intercom customers page: https://t.co/ADpyiUESPe

[Brett Rush @brettrush]

I've faced 2 of the 5 issues here in #FCPX so thanks @tpayton! https://t.co/YURNSlnH5B

[Frame.io @Frame_io]

FCPX holding you back? @tpayton has prescriptions for what ails you. https://t.co/sdgz6PstFV