Emma Brewer

[Emma Brewer @brewerem]

@easyJet flight cancelled stranded and no help!

[Emma Brewer @brewerem]

@easyJet well done for cancelling our flight with no alternative and no help. Stranded

[Emma Brewer @brewerem]

@Qantas @ChangiAirport Your customer service is shocking. Flights cancelled with no explanation 2 weeks before due to fly and cannot get hold of anyone.

[Emma Brewer @brewerem]

@Trinity_City Don't stay at this hotel. HORRID customer service. I couldn't arrive in March due to covid and they wont give me a refund at all. I've been waiting 7 months. Airline have refunded and so have other hotels in Ireland. NOT 4* service.

[Emma Brewer @brewerem]

@lookfantastic ive been told my order has been delayed but no update since Tuesday. No one is replying to my messages on chat, please help!

[Emma Brewer @brewerem]

@hotelsdotcom I’ve just private messaged you

[Emma Brewer @brewerem]

@hotelsdotcom I’ve been trying since March to get a refund for my hotel and I can’t get hold of anyone. I think I’ve been more than patient due to the circumstances but 4 months with no communication is not acceptable

[Emma Brewer @brewerem]

@hotelsdotcom I have been waiting 7 weeks for a refund for my Dublin hotel stay. I have been on hold for over 2 hours and been cut off and no reply via the refunds channel. Please help!!

[Emma Brewer @brewerem]

@easyJet get told overhead luggage full have to put in the hold... got on board see this. Looks full... JOKE! Thanks for the 1 hour wait in AMS

[Emma Brewer @brewerem]

@easyJet tell you the overhead compartment is full yet you get on and see loads of overhead room. Typical.. long wait in Amsterdam for luggage

[Emma Brewer @brewerem]

@O2 Trying to upgrade my O2 mobile contract cannot get through on chat or phone can someone assist!

[Emma Brewer @brewerem]

@hotelsdotcom another week and still no reply. Shocking customer service. Paid more to pay the hotel when I check in then you take all the money out now ????

[Emma Brewer @brewerem]

@hotelsdotcom how long do you have to wait for a reply to a complaint. Been waiting over a week. Not impressed.

[Emma Brewer @brewerem]

@hotelsdotcom Can i ask how long you usually have to wait for a responsise to a complaint. Its been 4 days now?

[Emma Brewer @brewerem]

@hotelsdotcom Hello i have just done this.

[Emma Brewer @brewerem]

@hotelsdotcom NEVER USING AGAIN... customer service is shocking no one actually wants to help, always quoting textbook replies to me. Booked me the wrong hotel and now backtracking!

[Emma Brewer @brewerem]

Do not use @SkyUK useless customer service - SKY CANCELLED not that they seem bothered 😡😡

[Emma Brewer @brewerem]

@ITVSport how can we follow the boxing it’s crashed... took the money now we can’t watch. Joke!

[Emma Brewer @brewerem]

@111Skin how do I know what products best suit can you advise please x

[Emma Brewer @brewerem]

@SingaporeAir i still havent had a resolution to this and they fly tomorrow. they are very anxios at such a long flight. This is bad customer sercive. I was told that they would be looked after. https://t.co/hPvRb6FkUg

[Singapore Airlines @SingaporeAir]

@brewerem Sry to hear this, Emma. May we request for their BkgRefNo and contact details via [email protected], so that we may better advise? Thank you.