Brian Kropp

Supporting HR executives to build more human organizations.

[Brian Kropp @briankropp]

@RSprouseNews Stuck in ATL trying to get to DC. No updates as to what is happening.

[Brian Kropp @briankropp]

@Djfaul01louisv1 just sent you a note. let me know if you get it.

[Brian Kropp @briankropp]

57% of your time is spent in meetings, writing emails, and chatting in the workplace. Ouch.
https://t.co/ylmwMU8HO2 via @WSJ

[Brian Kropp @briankropp]

-But Majority Ignored Suggestions: it varies by agent, but on average, the agent only followed the recommendation from the generative AI 38% of the time

[Brian Kropp @briankropp]

Really interesting paper from @erikbryn @Danielle__Li @LindseyRRaymond on role of generative AI in a call center environment. Key findings:
-Generative AI helped Underperformers: it improved productivity for new and under-performing employees, as expected
https://t.co/2Jt9P8T4Po

[Brian Kropp @briankropp]

-Retention Benefit: employee retention improved for everybody with the additional augmented support. The turnover rate of employees with the generative AI support was 8.6% lower than those without it

[Brian Kropp @briankropp]

I've talked a ton about how we will not know the ripple effects of hybrid work for years to come. One I didn't see coming was an increase in drinking during the work day.
https://t.co/TCQkPzV9Bf

[Brian Kropp @briankropp]

Interesting to see the increase in the number of companies moving to a 4-day work week. Will be powerful to see if this or a reduced hours across work days is more attractive to employees. @FastCompany
https://t.co/uJhiDxwlP7

[Brian Kropp @briankropp]

This, plus remote/hybrid work and skills scarcity means that employees will have a sustained advantage in the labor market for the foreseeable future. @axios

[Axios @axios]

A report estimates that 70% of the decline in labor force participation since the end of 2019 was due to aging workers — about 1.4 million additional Americans retired. https://t.co/Mz0SICgCYM

[Brian Kropp @briankropp]

I have been saying this, we are not returning to employers being advantaged in the labor market, we are entering a period of sustained employee advantage: The percent of the US population that is of working age has dropped by 7% since 2010.
https://t.co/UkDtAeV0H9 #axiosmarkets

[Brian Kropp @briankropp]

Really interesting insight: majority of employees think AI will cause job losses but will not cause their job to be lost. https://t.co/RGhg3ruTMo

[Brian Kropp @briankropp]

Some progress on gender diversity in the C-Suite. https://t.co/1hh4LIleQC

[Brian Kropp @briankropp]

Really smart. Not a 4 day work week, but 6 hour days instead. More and more research showing more hours does not guarantee better output. https://t.co/i3duzFuzpx

[Brian Kropp @briankropp]

The CHRO role has never been more important to organization success. Some thoughts from me in HR Daily Advisor. @Accenture @HRDailyAdvisor https://t.co/GZN4NGPPoY

[Brian Kropp @briankropp]

Nice message from a company to mandate that employees actually take their PTO -- forced vacation? https://t.co/v01LPAwuYt

[Brian Kropp @briankropp]

More evidence on importance of building rest and recovery into work rather than after work. https://t.co/GAcWk0dPp0

[Brian Kropp @briankropp]

Really interesting move by @shopify to give employees the gift of time by adjusting when people work. No meeting Wednesdays, no recurring meetings with more than 2 people, big meetings only on Thursday. Is this the future of work? @bizboyle @tia_silas
https://t.co/isXU2W5g8i

[Brian Kropp @briankropp]

Leaders have to focus more on empathy to create an improved learning environment. ⁦@qz⁩ https://t.co/sii255A6dV

[Brian Kropp @briankropp]

Really interesting trend from @explodingtopics showing how importance and attention to candidate care during the recruiting process has grown across the last 10 years.

[Exploding Topics @explodingtopics]

Search term: Candidate experience
Period: 10 years