@PinnacleSF Boilers been broken for nearly a week now. I've emailed & called several times and nothing. I have a 6mo old baby & no heating or hot water.
Please do not ask me to "dm with my address" as I have done this on FB already DAYS ago and nothing has happened. Answer your emails ffs
@pocket_punk@PinnacleSF 3rd night of no heating and hot water with a 6mo old baby! Temp in bedroom last night was 15°c which is THREE degrees lower than what the NHS recommends in their guidelines for safe sleep for babies. Get it sorted Pinnacle, absolutely unacceptable and unprofessional.
@PinnacleSF putting families first. What a joke. My daughter has a baby, husband overseas. Reported a broken boiler 3 May and no callback or a decision when this is to be rectified. Private landlords need to respond in 24 HOURS ! Why are these families treated differently?
@SF_England I sent in some evidence to get my surname changed on my account bc I got married. It's still not been changed and I had to submit my loan application in my maiden name bc it got too close to the deadline. Just need to know if this will cause issues with my loan. Thanks 😊