Pinnacle Service Families

Proud to provide National Accommodation Management Services to 49,000 Service family homes on behalf of DIO. Monitored Mon-Fri 8:30am-4:30pm, except bank hols.

[Pinnacle Service Families @PinnacleSF]

@DragonWILL300 Good morning. Thank you for your time on the phone today. I am pleased we have now raised the required repair. As discussed, I will share your feedback regarding HomeHub with the relevant team to help prevent similar issues in the future. Kind regards, Sophie.

[Pinnacle Service Families @PinnacleSF]

@moorzsam2002 Good morning, thank you for reaching out. I’m sorry to hear about the issues you’ve been experiencing with your tap. Please send us a direct message with your full name, address, and preferred contact details. A member of our team will contact you to provide any support required. https://t.co/fstLME83E2

[Pinnacle Service Families @PinnacleSF]

@f33f333 Good afternoon. We’re sorry to hear you’re experiencing difficulties with our phone lines. Please email [email protected] with your name, address, contact details and details of your issue, and a member of the team will contact you. Kind regards.

[Pinnacle Service Families @PinnacleSF]

@SarahKozar85 @AmeyLtd @mod_dio @pressjournal @TheSun @BBCNews @itvnews Good afternoon, we are sorry to hear about your experience. Please email [email protected] with your full name, address and contact details. A member of our team will contact you to discuss your concerns and provide support where possible. Kind regards.

[Pinnacle Service Families @PinnacleSF]

@SimonClarke17 @mynamessarah3 @DefencePeople @PhilipIngMBE @mod_dio @Davies_Group @UKDefJournal @BFBSRadioHQ @ArmyCGS @thinkdefence @CommonsDefence @DefenceHQ @antonycotton @DanJarvisMBE @BritishArmy @VeteranIrish @dpi_defence @AndyCooney6 @ItsOnly Good morning, thank you for contacting us. Unfortunately, I’m unable to hear the audio on your video. I will contact you directly to discuss any concerns, provide support, and ensure any issues raised are addressed. Kind regards, Sophie.

[Pinnacle Service Families @PinnacleSF]

@cerys__s @mod_dio @VIVODefence Good morning Cerys, thank you for bringing this to our attention. I will reach out to you directly discuss this issue and chase VIVO and DIO in relation to the billable job raised for the removal of this. Kind regards, Sophie.

[Pinnacle Service Families @PinnacleSF]

@cerys__s @VIVODefence @mod_dio Good morning, thank you for contacting us. Patch painting may be permitted where only a small repair is required. If you have concerns about the paintwork, please send photos, your name, address and contact details via direct message for further investigation. Kind regards. https://t.co/fstLME83E2

[Pinnacle Service Families @PinnacleSF]

@cerys__s @VIVODefence @mod_dio Good afternoon,
We're sorry to hear about your experience.
Please send us a direct message with your full name, address, and contact details, a member of our team will be in touch as soon as possible and work with you to resolve the issues you've raised.
Kind regards, Sophie. https://t.co/fstLME83E2

[Pinnacle Service Families @PinnacleSF]

@Riggers_80 Please email your full name, address, and contact details to [email protected]. Once I receive your information, I will contact you directly and do my best to arrange an appointment before your deployment. I look forward to hearing from you.

[Pinnacle Service Families @PinnacleSF]

@cerys__s @VIVODefence Good morning, I am sorry to hear about your experience. I understand that your complaint is now being overseen by the High Profile Complaints Manager. Thank you for bringing this matter to our attention and for taking the time to reach out. Kind regards.

[Pinnacle Service Families @PinnacleSF]

@TommoDolFan @VIVODefence Hello, please email [email protected] with your name, address, contact details, and repair information, including relevant reference numbers. A member of our team will contact you to assist in resolving the matter as quickly as possible. Kind regards.

[Pinnacle Service Families @PinnacleSF]

@mynamessarah3 @BritishArmy @Dio We're sorry to hear about your experience, we take all feedback seriously. Please email [email protected] with your full name, address, and contact details. We will contact you and provide support where possible. Kind regards, Sophie.

[Pinnacle Service Families @PinnacleSF]

@LucilleAllen96 Hi, we are sorry to hear about the issues you are experiencing with your fence and we would really like to help. Please can you DM me your full name and address so I can look into this for you? Many thanks, Holly.

[Pinnacle Service Families @PinnacleSF]

@meganc199 Hi, we’re sorry to hear you’ve continued to experience a mice infestation despite being advised the issue had been resolved. We’re also sorry to hear you have outstanding repairs. Please DM us with your full name and address, and we’ll look into this for you. Many thanks, Holly.

[Pinnacle Service Families @PinnacleSF]

@KaterynaBa1102 @VIVODefence We're sorry to hear about the concerns you've raised. Please could you email [email protected] with your full name, address, and preferred contact details, we will investigate the matter and contact you directly to discuss how we can support your family.

[Pinnacle Service Families @PinnacleSF]

@GUNNERDAN94 Good afternoon,
We're sorry to hear about your experience, could you please email your full name, contact details, current address, and application number to [email protected], we look forward to helping you resolve this matter.
Kind regards, Sophie.

[Pinnacle Service Families @PinnacleSF]

@correct_fly Good afternoon, as discussed, the new boiler is due to be delivered this week. We will contact you as soon as we have a confirmed date for installation. Please accept our sincere apologies for the delay, and thank you for your patience. Kind regards, Terri

[Pinnacle Service Families @PinnacleSF]

@correct_fly @haynesdeborah Good afternoon, my contact number is included in the email signature I previously sent, and I would be very happy to speak with you if you would prefer to discuss this over the phone. Kind regards, Terri.

[Pinnacle Service Families @PinnacleSF]

@correct_fly Hi, thank you for passing on these details. I have passed this to a senior member of the team so that they can provide you with a solution as soon as possible. We appreciate your patience and are once again very sorry for the issues you have been having. Many thanks, Holly.