cerys

had to make a new account 🥱

[cerys @cerys__s]

Isn’t it fantastic that children’s safety is jeopardised while @mod_dio decide whether it’s fine to remove these? 🤦🏽‍♀️ @PinnacleSF @VIVODefence especially given its warm & summer holidays so the children want to be outside

[cerys @cerys__s]

@PinnacleSF @VIVODefence @mod_dio can you clarify wether patch painting is permitted currently?

[cerys @cerys__s]

Can’t wait to see @PinnacleSF posting about how to protect our homes through winter… but @VIVODefence have left my house with exposed insulation.. lol, how ironic 😂 @mod_dio

[cerys @cerys__s]

Just to add, you’ll hear from a solicitor when injury is caused to my toddler. Which at this rate is INEVITABLE

[cerys @cerys__s]

Constantly told “we’ve got no funds” yet @mod_dio are declining jobs that would add security & improve housing condition. It’s an absolute joke that we’re expected to look after the houses when DIO aren’t interested in maintaining their part!

[cerys @cerys__s]

Sorry, just to add.. we were told we couldn’t retain as housing was in shortage.. but there’s one there if you pulled your finger out!!

[cerys @cerys__s]

@PinnacleSF @VIVODefence how come we were told we couldn’t retain our quarter despite having a genuine need to, and then get charged for a smudge on a clean oven door.. but you’re knowingly leaving this a few doors down? It’s absolutely SHAMEFUL. Sort yourselves out.

[cerys @cerys__s]

@PinnacleSF @VIVODefence Thanks! My customer solutions manager, Chris has actually been fabulous! He’s been a great help and has kept me updated as much as possible. I think the fault on this occasion lays purely with vivo

[cerys @cerys__s]

Got told I’d receive a call today from @PinnacleSF or @VIVODefence regarding an ongoing job, that’s now in its 9th ongoing month.. yet, no phonecall… I had so much hope, what a disappointment YET AGAIN.

[cerys @cerys__s]

Why do @VIVODefence ask you to call back but don’t give you a number and the number they rang from doesn’t accept incoming calls? 🤯

[cerys @cerys__s]

@the_aff

[cerys @cerys__s]

At what stage does a job that’s been outstanding for 8 months become a priority? No contact Ron DIO or VIVO for 3 of those months! Baring in mind we have a very young baby in our home. @PinnacleSF @mod_dio @VIVODefence anyone care to respond?

[cerys @cerys__s]

@PinnacleSF I’ve now contacted my local MP as creating complaints and constantly chasing my job up are doing no good. A freezing house with a poorly newborn and you still cannot maintain your promises.
@VIVODefence @mod_dio @david4wantage

[cerys @cerys__s]

5 months & 5 workmen attending the same job, making a complaint…. And the job STILL isn’t near fixed! Fabulous service for serving members of the military 👏🏼 when will me job actually be fixed?!
@PinnacleSF