Brynn Horner

[Brynn Horner @brynnmhorner]

@Qantas - *you* left our pram at the gate in London a day and a half ago and we still have no information where it is or when we will get it? Is this how you treat families that travel with you?

[Brynn Horner @brynnmhorner]

@helptobuy Your DM doesn’t help - it just tells me to call the line again.

[Brynn Horner @brynnmhorner]

@helptobuy we’ve been on the phone to your customer service every day for over a week but never get through! We urgently need to speak as we are trying to arrange repayment as part of a sale. Super frustrated that our sale might fall through because you can’t pick up the phone. Q

[Brynn Horner @brynnmhorner]

@helptobuy we’ve been on the phone to your customer service every day for over a week but never get through! We urgently need to speak as we are trying to arrange repayment as part of a sale. Super frustrated that our sale might fall through because you can’t pick up the phone!!

[Brynn Horner @brynnmhorner]

@RoyalMailHelp I have DM’ed you; but no reply. I have just received another missed delivery notice despite being in all day.

[Brynn Horner @brynnmhorner]

@RoyalMail for the third time in a row my parcel has not been delivered due to “access issues” - puzzling when your drivers have delivered other parcels to the same address on these days 🤔

[Brynn Horner @brynnmhorner]

@seetickets - I’m still not able to download tickets for tomorrow’s Global Champions Tour in London tomorrow. I’ve contacted customer service, but really need an urgent response please

[Brynn Horner @brynnmhorner]

@easyJet our flight was cancelled last Friday due to the storms and we had to stay overnight - where can we claim our expenses?

[Brynn Horner @brynnmhorner]

@easyJet Thanks 👍

[Brynn Horner @brynnmhorner]

@easyJet I have DM’d you about a refund on cancelling flights due to travel restrictions in France … waiting on a reply.

[Brynn Horner @brynnmhorner]

@ConsulFranceUK We are supposed to be flying to France tonight (from London). Will we need to follow the rules just announced - isolate and take a PCR test?

[Brynn Horner @brynnmhorner]

@madebygoogle Thanks- a new Heat Link was shipped this Friday

[Brynn Horner @brynnmhorner]

@madebygoogle my Nest Heat Link is not working - I’m waiting on a “senior advisor” from your support centre to call me back, but it’s been 24+ hours and still no call? Getting a bit chilly! 🥶

[Brynn Horner @brynnmhorner]

@AXAHealth Sorted - thanks

[Brynn Horner @brynnmhorner]

@AusHouseLondon I’m trying to renew my passport in London, but can’t seem to get an appointment until the end of September- is there nothing earlier?

[Brynn Horner @brynnmhorner]

@ThreeUK How can I get a ride on a unicorn on Friday?! #MagicTogether