After days of trying to get my anniversary gift delivered on time, @AmazonHelp unilaterally issued a refund — without my consent, without an explanation, and without even trying to deliver the item I waited for. This is not service. This is careless automation. #AmazonFail
@AmazonHelp Thanks for the reply, @AmazonHelp. I’ve already spoken to 6+ agents and explained the situation in detail.
I’ll DM as requested, but I hope this issue — which deeply impacted a meaningful personal day — is taken seriously and not passed between agents again.
#Customerexperience
@AmazonHelp@amazon@XGIMITech
After 6 agents and hours of chat, Amazon failed to deliver my anniversary gift on time—despite it sitting just miles away. No redelivery. No pickup. Just handoffs, apologies, and a $10 gift card. Is this what premium service looks like?
Today I'm launching my new company @GeneralAgentsCo and our first product.
Introducing Ace: The First Realtime Computer Autopilot
Ace is not a chatbot. Ace performs tasks for you.
On your computer. Using your mouse and keyboard.
At superhuman speeds!
@sama@sama, the new creative writing model is impressive! Considering its capabilities, have you explored how AI can evolve alongside human thought in controlled environments? This synergy could redefine creativity and innovation. I’d love to contribute to this vision.
AI is evolving, but why are we still limiting its growth to predefined frameworks? What if AI could refine itself alongside human thought in a controlled, isolated environment? @sama, I believe this could open new frontiers. Would love to explore this idea—how can one contribute?
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