@GEICO failed to cancel my homeowner’s policy in 2024 & still to bill me after being informed on the start of date my new coverage & after. Have said they will only honor “policy changes” from 183 days prior to the receipt of “new” paperwork. Same happened when I moved to KS.
@SpiritAirlines Constant error messages. Agents don’t accept the error reference # as proof of website error & instead ask for a screenshot of the reference #. Also, if one needs the assistance of a live agent *when the website fails* to process a payment, a $25 fee is added to the total.
@IRideMDT what’s causing the sb train delay? The announcements are completely inaudible for those of us already on the train. We’ve been stuck at Douglas Road for 15 minutes.
@IRideMDT what’s up with the metrorail? A northbound train just passed university station on the southbound track without stopping. There’s no info on the signs or on the app. I’d like to get home.
@IRideMDT What’s up with the metromover system? The delays have been significant, the automated voice announces the wrong station, and cars change routes without warning.
@SpiritAirlines I purchased a ticket and my card was charged, but I did not receive a confirmation email. I’ve been on hold with customer service for 20 minutes and already sent you a DM. Fix it, please.
@OptumRx I’ve been interacting with your customer service since last month on this issue with no resolution. @OptumRx is clearly stalling again; I’ve given you all of the info you need to remedy the problem.
@OptumRx sent my refill to the wrong address and seems to be on track for sending a replacement just in time for next month’s refill. The cheerful gaslighting is particularly on-brand this time around.
@miamidade311 I registered to vote at the beginning of last week, but I’m still missing from the online registration check. What should I do? Has this happened to anyone else?
Truly disappointed in a sudden/new denial of coverage and deliberate roadblocks to appeal by @OptumRx They want me to change my prescription to a more expensive medication. Truly a conflict of interest when the insurer is also the vendor.
@Optum_Support I’ve been dealing with your poor customer service for a week. Your internal communications are terrible, and your messages to me are filled with false information. Ex: my doctor’s office communicated with you, but you say they did not not and provided this as reason for denial.