Optum Support

Official Optum Twitter Customer Support, at your service! We are here to help, listen and learn.

[Optum Support @Optum_Support]

@DawnReevesDC We understand how concerning it can be when your medication isn’t available, and we’re sorry for the frustration. Manufacturer supply delays may impact availability. Please call Optum Rx Customer Service at 1-800-356-3477 so our team can help review possible options.

[Optum Support @Optum_Support]

@MichelleUeb Hi Shelly, we're sorry to hear about your experience. If you need assistance with this matter, please send us a private message with your full name and contact phone number, and we'll be happy to review your concerns further. We look forward to assisting you

[Optum Support @Optum_Support]

@LilGMcEwen Hi, thank you for bringing this to our attention. We'd like the opportunity to review your concerns further. Please send us a private message with your full name and best contact phone number, and a member of our team will follow up with you directly. Thank you.

[Optum Support @Optum_Support]

@luxeandlacquer Hi, thank you for reaching out. For urgent matters regarding your mail order prescription, we recommend contacting our Optum Rx Home Delivery team directly at 1-800-356-3477, where support is available 24/7. They will be best equipped to provide immediate assistance.

[Optum Support @Optum_Support]

@ilovegerson7 Hello, Karen. Thank you for reaching out to us. We would be happy to forward your complaint to the appropriate team. Could you please send us a private message with some additional details of your experience, as well as your full name, phone number and email address? Thank you. https://t.co/KqLGUSGDGO

[Optum Support @Optum_Support]

@DrPareto2025 We hear your concerns and would like the opportunity to review this further. To protect your privacy, we cannot discuss account-specific information publicly. Please send us a DM with your name, phone number, and email address, or contact the pharmacy directly at 800-356-3477. https://t.co/KqLGUSGDGO

[Optum Support @Optum_Support]

@DrPareto2025 We understand your frustration. Unfortunately, we are unable to review account-specific details without your name and contact information. If you would like our team to assist further, please send us a DM with the requested information. Thank you. https://t.co/KqLGUSGDGO

[Optum Support @Optum_Support]

@roses71200 We're sorry to hear about this, Rosa. We understand how important it is to have timely access to your medication. If you'd like to discuss your experience further, please send us a private message with your full name, and phone number. Thank you

[Optum Support @Optum_Support]

@Combobulat43909 We're sorry to hear about your experience and understand how frustrating that must have been. Thank you for sharing your feedback. If you'd like to discuss this further, please send us a private message with your contact information, and we'll be happy to look into it.

[Optum Support @Optum_Support]

@magsmom911 Thank you for bringing this to our attention. We'd like to look into this further. Please send us a private message with more details, and we'll be happy to review your concerns. We appreciate your patience and look forward to assisting you. Thank you.

[Optum Support @Optum_Support]

@Cooperness We apologize for any inconvenience this may have caused, Lynda. Will you please private message us with your full name, email, phone number, and provider;s name and office location?

[Optum Support @Optum_Support]

@Night_Nurse78 We're disappointed to hear this. If you'd like to discuss your experience further, please send us a private message with your full name, phone number and email address. Thank you

[Optum Support @Optum_Support]

@thelightai Hello, thank you for bringing this to our attention. We would like to look into this for you. Would you please send us a private message confirming the department you are trying to contact, as well as the phone numbers attempted? Thank you.

[Optum Support @Optum_Support]

@theketh We are disappointed to hear this. If you'd like to discuss your experience further, private message us your full name, phone number and email address. Thank you

[Optum Support @Optum_Support]

@DDess12242000 Hello Doug, we appreciate you tagging us on your post. If you need additional assistance, please private message us with a brief description of your concern. Thank you!

[Optum Support @Optum_Support]

@lavendrroses We're disappointed to hear this, Wendy. If you'd like to discuss your experience further, please send us a private message with your full name, phone number, and email address. Thank you

[Optum Support @Optum_Support]

@T_monster Hello Tamarra, we are very disappointed to learn of your experience. If you need additional assistance with this matter, please private message us with your details. Thank you! https://t.co/KqLGUSGDGO

[Optum Support @Optum_Support]

@Paulacr33122274 We are disappointed to hear about your experience, Paula. If you'd like to private message us your name and phone number, we'd be happy to have someone reach out to you directly. Thank you