@sweatybetty so disappointed with your customer care. Failed to fulfill part of an order without any info why. Now ignoring e mails after 8 days. Auto e mail still asking me to collect an item I’ve collected. Your #Automation is shockingly bad and letting your brand level down.
@argyllandbute your public toilets in Helensburgh were a shambles this Weeknd. Taking people’s money by card and cash and the supposedly automatic doors failing to open. On a point of principle how do I claim a refund.
@easyJet that was an absolute farce having people trek miles to Gatwick gate 101 for people to have to traipse back to55 climbing about 6 flights of stairs and no travelator. Chaos. And now a delayed flight which should have been on the board. Ridiculous way to treat customers.
@virginmedia your process deliberately suck, no doubt to make is difficult for people to interact with you and therefore ultimately pay more through the nose as you make it so damn difficult to manage accounts. 4/1
@virginmedia currently in the process of logging a complaint about how you treat your customers and your outright discrimination against vulnerable and disabled customers 3/1
You are not geared up for the elderly, vulnerable, disabled or none IT literate. My 82 year old hearing impaired mum cannot interact with you which makes your daylight robbery like taking candy from a kid. 2/1