Flight 353 @AirCanada out of Ottawa on August 10 delayed with zero explanation or comment. The token apology at landing was a joke. Also, flight attendant rolled eyes when asked for a diaper bag. Nice service.
@AirCanada Need to contact to advise infant is flying with us, no dedicated line, wait time is 45-60 minutes. Also tried emailing. Any advice? Unable to wait 45-60 minutes on hold.