@TeamTurboTax Yeah it still is trying to send it to the wrong account even after the first try on the 17th. You sent an email stating this was corrected. Well apparently it wasn't. This is getting old fast. I'm done with you guys. #AxTurboTax
@TeamTurboTax@charvisb_7 I just checked the get my payment tool and it still is sending the money to the wrong account after if was returned from closed account. What's going on?? I updated my info wth you guys wth the portal last time. This is getting frustrating.
@PapaJohns I've called twice today to redeem a credit for a pizza you guys messed up last week and have been hung up on both times!π€¬ Wtf? Great customer service...
@1400yakwtfgo @MrsM4Peace @turbotax Actually I read once your deposit is rejected the IRS has to send check out within 14 days. Not much better, still gotta wait though. I'm in the same boat. Turbo Tax had new account info from 2nd stimulus and didn't use it. #AxTurboTax
@TeamTurboTax Well then don't tell everyone you're making sure the IRS has the correct account information, when they clearly don't. #TurboTax#ShameOnYou
@TeamTurboTax@turbotax why could update our direct deposit info for the 2nd stimulus check butvcan't do the same for the 3rd? Stop lying and saying you are making sure account info is correct when you clearly are not!
@KristieSessoms@TeamTurboTax@FAFOKindaGirl They're just spitting out cookie cutter responses about it and lying saying they're giving the correct bank info and working with the IRS. My guess is if you have a different account now than last time you filed wth them you won't get a direct deposit and will have to wait, again
@TeamTurboTax I just checked the get my payment tool on the IRS website and it is set up to deposit to my old closed bank account. I thought you said you gave the IRS the proper use account info. π€