Cnew17

[Cnew17 @c17new]

@TLRailUK what’s issue with 17.47 service from Abbey Wood to Rainham. No announcements.

[Cnew17 @c17new]

@newlook If you check my posts you will see your live chat does not respond. It’s a joke.

[Cnew17 @c17new]

@newlook hi, returned an order to store, using the drop off point 2 days ago. But no confirmation email received. Store says it has gone through, tracking says otherwise. Pls advise.

[Cnew17 @c17new]

@GeorgiaWilks @NaomiMills57132 @newlook Their customer service is rubbish. You would think they could help us here but they keep referring us to a live chat that’s not fit for purpose. And no one ever responds back on the chat.

[Cnew17 @c17new]

@newlook Also all returns for other stores i’ve had confirmation of a return. New Look however, nothing. This is a joke.

[Cnew17 @c17new]

@newlook I have tried live chat. And I have emailed. Seems like a massive loophole with returns at the moment. No update since Wednesday. Store told me not to worry but where is my proof for me returning my items? Can I please have a direct email for a manager. Customer service is crap.

[Cnew17 @c17new]

@newlook I’m afraid the chat doesn’t work. I now have no proof of return so guess i will be asking the store to hold on to cctv which proves my parcel was dropped off. New Look, your customer service is poor. Seems I am not the only customer having issues when returning things.

[Cnew17 @c17new]

@newlook No one bothered to assist after another hour on live chat. That’s 2 hours wasted. My order was returned, i have had no email to say my return is received. This is unacceptable. Can you please assist.

[Cnew17 @c17new]

@newlook Please can you provide me with an email address, i wish to make a complaint. No one is helping with my query.

[Cnew17 @c17new]

@newlook 1 hour yesterday, 45 mins so far today. This service is terrible

[Cnew17 @c17new]

@newlook I tried for an hour yesterday, this method is poor service.

[Cnew17 @c17new]

@TLRailUK why is 0816 from Dartford cancelled again today? It was cancelled yesterday and several times last week. What’s going on with this service?

[Cnew17 @c17new]

@TLRailUK why is the 08.16 cancelled from Dartford, this service has been unreliable the past week.

[Cnew17 @c17new]

@PlacesLeisure Hi, been trying to sign up to this since last Saturday and there’s an error. Why is this still showing on the website if now expired? It’s misleading.

[Cnew17 @c17new]

@OfficialFV @Amarjitsatwal Check formal complaint at customer care email address, dated 24 May. Then update me. 16 months waiting for a resolution to problem is unacceptable.

[Cnew17 @c17new]

@OfficialFV appalling customer service, 16 months ago I raised issue with faulty product and this is still not resolved nor decency to call me back with an update.

[Cnew17 @c17new]

@thameswater Near to the Tesco, on east hill dartford, works should be on your records.

[Cnew17 @c17new]

@thameswater traffic lights out on East Hill dartford where Thames Water works are, please sort, it’s dangerous.

[Cnew17 @c17new]

@thameswater Da1 1rz