Clare Jupp

Mum, wife, cruise addict & Group Chief People Officer for Brightstar Group. Love my cats. Raised £100K for UKST & continue to raise awareness about #sepsis

[Clare Jupp @c_jupp]

This is my personal account. Follow me here for kids, #cruising, cats, holidays and general ranting. To see what I do for my day job, please follow me @BrightstarCPD

[Clare Jupp @c_jupp]

Well done to @SepsisUK and @UKSepsisTrust for your continued efforts with building awareness about sepsis & saving lives. My sister was a totally needless death, but spotting the signs early & acting fast makes the difference and could prevent you from losing someone you love..

[Clare Jupp @c_jupp]

Please make sure that you know the signs and ask the question ‘COULD THIS BE SEPSIS?’ I really wish that I had…

[Clare Jupp @c_jupp]

Do you suspect you or another person may have an infection of any type? If you do, then know the signs of sepsis….Every minute that passes without antibiotics increases mortality by 7-8% We were unaware, medics were too slow to act to save my sister. Act fast and save lives!

[Clare Jupp @c_jupp]

15 years ago today, my big sister died from SEPSIS following a supermarket fall & knee operation. Sepsis can affect anyone, INCLUDING YOU & can develop from many things inc. surgery, infections of any type, chicken pox, wounds, bites, tatoos & dental work. Please be sepsis aware

[Clare Jupp @c_jupp]

I love my brothers 🐈

[Clare Jupp @c_jupp]

@JamWaterhouse @DVSAgovuk Absolutely outrageous that organisations are charging up to £400 for ‘bots’ to grab driving test slots before you can book them. I’ve lost 4 today before my eyes as they are swiped and sold on. How is this allowed by DVSA/not discriminatory? Stop this!

[Clare Jupp @c_jupp]

@DVSA_HelpMe It is outrageous that organisations are able to block-book test dates so that when you go to book a test, it suddenly disappears because they have snapped it up. Such organisations are charging up to £400 for people to get a test slot which is discriminatory & unfair

[Clare Jupp @c_jupp]

Update….we’re now at the small claims court. No, we’re not letting this one go. The driver wrecked the gates and left us with a £3000 bill. Your strategy DENY, DENY, DENY. Our strategy, FIGHT, FIGHT, FIGHT

[Clare Jupp @c_jupp]

Jeff’s having a lovely old wedding @AmazonHelp Pity our gates are still not fixed after the delivery driver damaged them to the tune of £3000. It’s absolutely disgusting how their claims company stalls and finds reasons not to pay up. https://t.co/PaQvyNi4jr

[Clare Jupp @c_jupp]

Wish I had our son’s height and reach. At birth they said ‘he’s a whopper’ - they weren’t wrong 😂

[Clare Jupp @c_jupp]

Hallelujah! Been saying this for years. Too many stories of children developing sepsis from chicken pox and sadly, passing away. Very pleased to see vaccine being offered. https://t.co/Qg02xX3IVA

[Clare Jupp @c_jupp]

Jeff’s having a lovely old wedding @AmazonHelp Pity our gates are still not fixed after the delivery driver damaged them to the tune of £3000. It’s absolutely disgusting how their claims company stalls and finds reasons not to pay up. https://t.co/PaQvyNi4jr

[Clare Jupp @c_jupp]

Still unresolved. 350 complaints against this company shown here…@AmazonHelp NOBODY IS COMING BACK TO US. YOUR CLAIMS MANAGEMENT COMPANY IS A DISGRACE. IMPOSSIBLE TO WORK WITH. STILL WAITING FOR COMPENSATION FROM INCIDENT ON 1ST APR. AMAZON DRIVER DAMAGED OUR GATES. JUST HELP US

[Clare Jupp @c_jupp]

Is this one saying you’d refer to your loss adjuster, Arc Claims Management? In which case, we replied that we’d already been through that process & they’d closed the file..like they do with all cases from what I can see from their reviews & complaints (which I previously posted)

[Amazon Help @AmazonHelp]

@c_jupp Hello! Please refer to the e-mail sent from us on May 17, 2025 4:24 PM for further assistance. We're here to help however we can! -Sasha

[Clare Jupp @c_jupp]

@AmazonHelp Amazon, you have to look at the claims management company you are using. It is shambolic! Pages of complaints and 1* reviews. Our claim is STILL UNRESOLVED https://t.co/0ytYBn9Ic5

[Clare Jupp @c_jupp]

Hello @AmazonHelp
Guess what? Still not resolved…..
Date of incident = 1st April
Date today = 29th May
Cost of gate repair = £3K

[Amazon Help @AmazonHelp]

@c_jupp Thanks, I can confirm we have received your details and a member of our team will be in touch shortly. -Alex

[Clare Jupp @c_jupp]

Still no call @AmazonHelp You should rename yourselves Amazon no help 😂
Still no call, no compensation. Still got a £3000 bill to pay thanks to the delivery driver who trespassed, got shut in and damaged our gates. Does this sound fair to the customer?????

[Clare Jupp @c_jupp]

So still no phone call… Second time I’ve filled out your form to receive the call “within 12 hours”. Absolutely useless. Amazon do not care about customer service. Date of incident = April 1st. Date today = 18th May. How is this acceptable???

[Amazon Help @AmazonHelp]

@c_jupp Thanks, I can confirm we have received your details and a member of our team will be in touch shortly. -Alex

[Clare Jupp @c_jupp]

So still no phone call… Second time I’ve filled out your form to receive the call “within 12 hours”. Absolutely useless. Amazon do not care about customer service. Date of incident = April 1st. Date today = 18th May. How is this acceptable???

[Clare Jupp @c_jupp]

THIS IS THE COMPANY THAT AMAZON USE TO SETTLE CLAIMS IF THEY DAMAGE YOUR PROPERTY. WE HAVE £3000 OF DAMAGE. ABSOLUTELY SHAMBOLIC. READ THE REVIEWS AND COMPLAINTS! @amazon @AmazonHelp @BBCWatchdog

[Clare Jupp @c_jupp]

@MartinSLewis I would love you to investigate this claims company that Amazon use to handle any property damages during deliveries. The whole thing is deliberately designed to wear customers down and avoid paying out. Please read the countless reviews and complaints… @AmazonHelp

[Clare Jupp @c_jupp]

AMAZON CUSTOMERS - READ REVIEWS & COMPLAINTS HERE. ARC HANDLE ALL CLAIMS FOR AMAZON. THEY ARE SHAMBOLIC IMO. HOW CAN A GLOBAL COMPANY LIKE ⁦@AmazonHelp⁩ USE THEM?!!! THEY NEVER PAY OUT IT SEEMS EVEN IF AMAZON DAMAGE YOUR PROPERTY. PLEASE RETWEET! https://t.co/0ytYBn9Ic5