@MyIndusIndBank Why am I receiving recovery calls every 2 hours when you asked me to cooperate for 15 days? My unauthorised transactions remain disputed. Stop pressuring me for payment and take urgent action to recover the funds from the merchant’s bank. @RBI @RBI_Ombudsman
@MyIndusIndBank You asked me to cooperate for 15 days, yet your collection team calls every 2 hours demanding payment for disputed fraud transactions. I reported the fraud promptly. Stop the recovery pressure, investigate the lapses, and reverse the disputed amount. @RBI.
Respected @rajivanand Sir, I request your intervention to resolve my credit card fraud complaint against @MyIndusIndBank. I reported the unauthorised transactions within 1 hour, but the issue remains unresolved. Kindly help ensure a fair investigation and timely resolution. @RBI
@MyIndusIndBank How can your recovery team call every 2–3 hours for payment while my unauthorised transaction complaint remains unresolved? I reported the fraud within 1 hour. Stop harassing the customer and investigate the fraud urgently. @RBI#RBI_Ombudsman#CreditCardFraud
@MyIndusIndBank Your recovery team calls every 2 hours demanding payment for disputed, unauthorised transactions, yet my fraud complaint remains unresolved despite reporting it within 1 hour. Stop the recovery pressure and resolve the fraud complaint first. @RBI#CreditCardFraud
@MyIndusIndBank I’ve received 5–6 recovery calls since morning for disputed fraud transactions, yet where is the follow-up with the merchant’s bank to recover my money? The Nodal Office and senior management have failed to resolve my complaint. @RBI
Respected @rajivanand Sir, I request your intervention to resolve my credit card fraud complaint against @MyIndusIndBank. I reported the unauthorised transactions within 1 hour, but the issue remains unresolved. Kindly help ensure a fair investigation and timely resolution. @RBI
@MyIndusIndBank I’ve received 5–6 recovery calls since morning for disputed fraud transactions, yet where is the follow-up with the merchant’s bank to recover my money? The Nodal Office and senior management have failed to resolve my complaint. @RBI
@MyIndusIndBank Your recovery team calls every 2 hours demanding payment for disputed, unauthorised transactions, yet my fraud complaint remains unresolved despite reporting it within 1 hour. Stop the recovery pressure and resolve the fraud complaint first. @RBI#CreditCardFraud
@MyIndusIndBank How can your recovery team call every 2–3 hours for payment while my unauthorised transaction complaint remains unresolved? I reported the fraud within 1 hour. Stop harassing the customer and investigate the fraud urgently. @RBI#RBI_Ombudsman#CreditCardFraud
@MyIndusIndBank,Repeated recovery calls every 2–3 hours for disputed fraud transactions are unacceptable when my complaint remains unresolved. Why is recovery your priority instead of investigating the fraud and addressing the bank’s lapses? @RBI#CreditCardFraud
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@IndusIndBank#IndusIndBank — My credit card was reportedly compromised shortly after issuance/insurance, and fraudulent transactions occurred without my authorisation. This raises serious concerns about the security of my personal and card information. How did this happen? #RBI
My complaint remains unresolved despite repeated representations, and the matter is pending with the Crime Police. I request @RBI and @RBI Ombudsman to review the bank’s handling of the disputed transactions and ensure a fair investigation.
I am deeply concerned about how my card and personal information may have been compromised. I request @RBI to look into this matter and examine whether adequate safeguards, timely action and customer-protection rules were followed.
I reported the fraudulent transactions within approximately one hour and requested the bank to block the card. Yet, my dispute remains unresolved. What is the point of reporting fraud promptly if customers are still held liable merely because OTP authentication was used?