@khiilara Pole, These guys look like they had marked your pal while. I would advise though, @matrixblackbox tracking chip for future theft prevention. They have a feature called motion detection when activated you'd be notified if your eclectics have been moved.
@TonyMuchiri4 Is it that the retailers aren't willing to take full responsibility over their products or they're yet to establish as what extent they can support their devices?
Does warranty work in Kenya for Xuk electric products especially when it comes to laptops and smartphones?
Do you receive a written document that clearly defines what warranty covers?
Whats been your experience positive or negative.
@ndiritu_michael Mahn like you wouldn't believe!
Having a client refer another client in my opinion builds trust very easily, ands up creating brand loyalty and customer retention.
But you have to work HARD to maintain that.
@TonyMuchiri4 Quite!
However, there is human intuition which is really a core value in most customer service.
I think we should put it though a real case scenario to see how it does.